I think Ryan’s monthly wrap up posts are really nice and I’m going to start these as well.
Hot Posts for January
In Where is Quest Software’s BSM Play? I ask what’s taking Quest Software so long to roll out a new BSM story based on their Magnum Technologies acquisition. Lots of good comments here from Quest Software clients who have had both success and challenges with Foglight. Quest Software’s Foglight Product Manager chimes in for some commentary! Don’t be a stranger Brad!
In Will Compuware 2.0 Include a Clear BSM Story and Viable Solution? I question if Compuware can really reinvent itself and compete in the BSM space. Still no response here from Compuware. Where’s the 2.0?
In So You Want to do BSM? and several articles that EMA has put out in the trade rags this month highlighting the results of their BSM/SLM Market Forecast for 2008-2012 they have painted a bright future for Business Service Management. They also are emphasizing the challenges with the traditional ways of implementing it, something that I’m in complete agreement with and have been dealing with for years. Still looking for a final version of this market forcast report. More here and here.
DevCampTivoli Thought Provoking Series
In Is Your Tivoli Monitoring, Netcool/OMNIbus or TBSM Organization Structure a Barrier to BSM Success? to propose new approaches for IT organization structure to focus on end-to-end service management ownership.
In My ITM 6.x BSM Profile should include a BSM Descriptor File I propose an approach for every managed system to provide key information needed for BSM.
In All I want for the New Year is a BSM Profile for ITM 6.x I propose a concept for specific and purpose built instrumentation of managed systems using a BSM Profile.
WYNTK on TBSM Series
In WYNTK on TBSM Design Patterns: Architectural Model for COTS and Composite Applications I introduce TBSM design patterns for modeling COTS and Composite Applications.
Industry Highlights
BarCampESM was a success. Check out the OMC site for all the follow on activity and blip.tv for all the sessions. My presentation and video are available here. Take 30 minutes and watch the video. Let me know what you think? Am I way out in left field here? Too passionate?
Digital Fuel issued a couple PR’s announcing some impressive wins within very large telecommunications companies. Me thinks they’re ripe for an acquisition.
I’ve started to watch a bunch of new vendors this month. These all fit into various niche areas of the management and monitoring space and are very critical to a maturing Business Service Management deployment. True value oriented and powerful BSM can’t be done without capabilities offered by vendors such as these.
Integrien looks like the newest player in this “monitoring analytics” area. Netuitive and the former ProactiveNet (BMC) also play in this area. Integrien released version 6.0 of their product and apparently has addressed some of their scalability challenges. I was very impressed with what I saw in terms of their presentation layer, but haven’t seen much other than that. Steve Henning (VP Products, Integrien and ex-IBM Tivoli Security guy) joins the conversation and shares some insight as do many others who are very familiar with all three vendors in this space. I’ve invited Steve to guest author on the blog so maybe we can get some more insight into this much needed space!
I’ve always been pretty close to the user experience, user performance, synthetic/real-user monitoring segment. Three new vendors crossed my wires this month to join the others I’m pretty keen on (Keynote, Gomez, Tealeaf, Coradiant, IBM, HP, Quest, Compuware). Mature BSM deployments absolutely depend on the perspectives that vendors like this provide. It’s absolutely required for successful BSM and is the “glue” that joins the end-to-end service delivery chain together as the end user sees it.
Check out Knoa Software, Symphoniq and Aternity. If you have any information or experience with these vendors, I’d love to hear about it!
Almost as important to knowing how critical business services and applications are performing from the end user perspective, trying to really understand in instrument the ultra-critical transactions flowing across end-to-end services and applications is a sign of a very mature BSM deployment. In Two to Watch in Transaction Management and Monitoring Space” I call out Correlix and Correlsense as two that should be considered. I’m also looking for anyone with personal experience or information on these vendors and their technology. Correlsense’s CTO/Founder is an ex-IBMer and has a great start to a blog with teeth!
On the To-Do List for February
- The Next Generation of Business Service Management
- Hey! You got your monitoring in my RIA!
- New IBM Tivoli developerWorks collaboration sites
- More WYNTK on TBSM Design Patterns
- More in the DevCampTivoli Thought Provoking Series
What do you want to hear about?