thoughts on business, service and technology operations and management
by doug on January 28, 2008
Thanks to whurley, I’m now “online” in video format. The presentation is available here.
Let me know what you think. I’m I way out in left field here? Will an Open ESM player step up and “own” BSM in the SMB space or battle the “Big4″? I think it’s possible and it would certainly raise the bar for the incumbents!
Tagged as: BarCampESM, Big4, BSM, Business Service Management, ESM, little4, OSS
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This generally works unless I'm on my Blackberry. Twitter is better. Send me a DM!
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Hi Doug, Did you post on youtube? If not, why not? Surely that would reach more people? Rgds Rob.
I didn’t post it nor do I have the original video. Not sure why whurley prefers blip.tv?
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