Compuware has been a sleeper for some time in the Business Service Management space. Last year with their purchase of Proxima I expected things to change. I have personal experience with deployment of the Vantage suite, specifically the Client Vantage and Application Vantage products. I was very fond of the Adlex technology and product as well which they acquired in 2005. At this point, these two acquisitions are as I call them stand alone non-integrated products (or SNIPs) now called Vantage Service Manager and Vantage Service Check. I’m assuming that they can’t be fully integrated into the core Vantage suite because of the significant architectural and platform limitations that it has.
Not free from their own internal problems and financial challenges, Compuware has struggled to make a name for itself within the IT Service Management and Business Service Management space so far. Recently, their CEO has taken a personal interest in getting Compuware back on track. His mission is called Compuware 2.0, the message – reinventing the company, culture and image. Thier CEO offered a brief introduction to what Compuware 2.0 is this week and hired an outsider as the SVP of Compuware 2.0.
What will the new Compuware 2.0 product strategy be? Will they reinvent the Vantage suite to make it competitive? Will it evolve and rectify the architectural and platform challenges that it has? Will they have a real ITSM/ITIL/CMDB story? What about event management? Will they leverage the Proxima technology and platform better within the Vantage suite or will it continue to be a stand alone non-integrated product? It’s a shame that the Adlex technology hasn’t been a platform for innovation. This stuff can be used all over within a traditional enterprise environment.
I hope to hear from Compuware about what their 2.0 strategy will be. I hope they’ll join the Business Service Management discussion and help raise the bar for everyone else. They have the potential, but they must make some significant changes to get there.
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Are you kidding me? compuware needs to start treating their employees better before they can do anything else right. for the last 7 year compuware has been screwing us from our raises, they keep on delaying it. 2.0, yeah right that is going to change anything.
CPWR 2.0 = No CHANGE. When will Compuware actually improve their business model and stop the smoke and mirrors? Raises are to be delayed and this is new? NO, the fat lady has sung.