by delicious
on July 14, 2009
Links that I have found interesting for July 14th:
- Cordys Launches Innovative Platform for Next-Generation BPM and Cloud Orchestration – Cordys, a leading provider of software for business process innovation, has announced the general availability of its industry-leading Business Operations Platform (BOP-4).
Leading companies such as SOS International, U.S. Xpress and Tata Motors have already been using the Cordys Business Operations Platform and its unique, cutting-edge, Cloud technology to dramatically improve the speed of change, fundamentally altering the way they innovate their business operations to achieve a true customer-centric philosophy. The Cordys Business Operations Platform can be delivered in a completely web-based SaaS solution, on-premise or in a hybrid model.
- What do I do for a Living? – Step 2: Performance Monitoring | A Monitoring Odyssey….. with Monolith Software – This blog post will discuss Step 2 of my NSM pecking order – performance monitoring. Hopefully I have adequately established that availability monitoring is the most obvious first place to start your efforts in the monitoring & management arena. You will look pretty silly as an IT professional if you have invested money in monitoring software and are still surprised by outages that occur. Just yesterday I was talking to a friend of mine at Cisco. One of his customers is rolling out tens of thousands of IP phones to their locations. They recently spent a significant sum of money on management software from one of the large vendors. The big issue with that is the software did not detect and notify them of an outage. They found out about it when they became inundated with calls from the remote locations employees complaining that they couldn’t make phone calls. Oops.
- What do I do for a Living? – Step 3: Fault/Event management | A Monitoring Odyssey….. with Monolith Software – This blog post will discuss Step 3 of my NSM pecking order – fault/event management. In my career I have worked for Cisco Systems and did a lot of network infrastructure consulting with clients. Many times during my career I have been called upon to help client troubleshoot a network outage. After getting the usual explanation of how the network suddenly went down, nothing has changed, my rear is on the line here if this isn’t fixed right away, etc. I generally ask to see their event console to try to identify what has happened.
- The KRI Library : Operational Risk Taxonomy Public Loss Data – KRIeX.org is a web-based environment that provides a set of related subscription services designed to enhance a business’s ability to identify and monitor real-time risk metrics via an embedded KRI Framework. KRIeX includes an industry generated Library of risk indicators; an on-line service to support the collection, aggregation, and management of risk indicators across a corporation; and a benchmarking platform for internal or external (peer group) comparison.
Just a quick update here to an earlier post on TBSM v4.2 performance, scalability and user experience. I’ve spent a lot of time the past week or so focusing in on Firefox. Here are a couple things for you to consider, test out and let me know how they may improve your overall TBSM user experience using this browser.
type about:config in your FF browser URL and hit enter.
Accept the warnings.
Search for “pipelining”
Edit the following:
network.http.pipelining True
network.http.pipelining.maxrequests 8
network.http.proxy.pipelining True
Another area that I came across via troubleshooting a FF issue I was having was to launch FF using a new profile rather than the one I use normally. The profile for FF contains all of your browser history, extensions and plugins, cookies, certificates, etc. I found that launching FF with a fresh profile fixed my problem and yielded snappier performance and fewer “ghosts and gremlins”. I think at this point I’m going to have an everyday profile for FF since it’s my normal browser and a plain one for use with TBSM.
Review this Mozilla technote on Managing Firefox Profiles.
At this point, I’m getting acceptable performance and a decent user experience using FF 3.0.11 and Sun JRE 1.6.0.14. I look forward to testing out FF 3.5 with TBSM. It’s blazing fast in normal web use!
by delicious
on July 14, 2009
These are my links for July 13th through July 14th:
- Video: Firefox about:config hacks that can speed up and customize your browser | TR Dojo | TechRepublic.com – Unbeknownst to many users, Firefox has a whole host of application settings (called preferences) that aren’t found under the regular Options or Preferences interface. These preferences, both hidden and not, are stored in a prefs.js file. Prefs.js is a plain text file located in the Firefox profile folder. You could edit the file using a text editor, but there’s an easier and somewhat safer way. In this IT Dojo video, I’ll show you how to access and modify Firefox’s hidden preferences using the browser’s about:config feature.
- Zyrion Launches Next-Generation Traverse Business Service Management Solution – Zyrion Inc., a leading provider of Business Service Management (BSM) and IT infrastructure monitoring solutions, today announced the release of Traverse 5.0, the next-generation of the company's leading integrated network and business service management solution. Traverse 5.0 delivers the customization, flexibility and visibility that empowers medium and large enterprises with high quality and relevant actionable information. The enhanced Traverse solution enables organization to respond more quickly, more efficiently and more effectively to ensure the optimal performance of IT infrastructure and dependent business services.
- People Over Process » AccelOps All-in-One IT Management – There are many definitions of what BSM (”Business Service Management”) is exactly. The one I tend to settle on is very top down: helping you figure out how your cash-flows are effected (good or bad) by your IT. To get to this point, you at least need a way to create a rudimentary “model” of the IT that builds up a “business service,” were that service is the revenue generating process that’s supported by IT.
Somewhere in the middle is the important part of just knowing what parts of the business various parts of IT are used for and, thus, knowing how changes to these IT assets will effect the business…that is, company revenue. Once you’ve done this mapping (these servers, routers, and applications, and events map to “process customer order”), you can, in theory, start to monitor the health of that business service rather than just the individual IT component.
- Tivoli Appliances for ITSM and Monitoring – IBM Tivoli Foundations Application Manager is a systems resource appliance designed for general business IT organizations. It provides the capability to comprehensively monitor, alert, and report on the performance and availability of the server operating system, databases, and e-mail applications. IBM Tivoli Foundations Application Manager has built in best practices, domain knowledge, enhanced problem determination tools, and expert advice.
IBM Tivoli Foundations Service Manager is a service support management appliance, designed for general business customers, that provides basic service desk capabilities through IT Infrastructure Library® (ITIL®) aligned service request, incident, and problem management processes.
- OpTier Recognized as a Hot Vendor in Business Service Management by a Leading Independent Research Firm – OpTier(R), the leader in Business Transaction Management(TM) (BTM) for the enterprise, today announced it has been recognized by independent research firm Forrester Research, Inc. as a hot vendor in Business Service Management in the firm's overview of BSM solutions report entitled "Who's Hot in Business Service Management" published on June 11, 2009.
