CMDB Analyzer – CMDB Analyzer realizes the full benefits of your CMDB system by delivering unprecedented visibility of infrastructure and application components as they impact business services. It provides an essential tool for assessing changes, troubleshooting and root-cause analysis.
Integrating IT monitoring and business activity monitoring – Learn how you can monitor IT and business activities on a single dashboard by converting ITCAM for SOA events for display and processing by WebSphere Business Monitor. Three sample scenarios illustrate how to define monitor models to configure WebSphere Business Monitor.
Application SLA – the missing part of complete SLA management – Today, operators cannot even think about delivering modern services of a high quality without providing a SLA. This means that service assurance with SLAs becomes the most critical aspect of modern OSS solutions. Additionally, since most modern services are built based on a number of applications, delivering the services over network, the applications are becoming the core of the service models.
I recently signed up for Google Voice and just found out they have a “Call Me” widget. I’ve included this on the side bar of my blog. Feel free to use this to provide feedback, comments or ask questions about any of the things talked about on this blog! Anytime, anyplace!
How it Works:
This basically is a proxy between you and my Google Voice number via Google. You’ll be prompted to put your name and number into the widget. The number you enter is your home, work, cell or any other number. Google will call you and let you know that it’s connecting you to my Google Voice number. From there, you’ll either be connected directly to me or to my voice mail based on the mood I’m in. 🙂
If you don’t catch me live, you’ll get to leave me a message. Google Voice will let me know via an email that includes the transcribed message you left. Let me know your email address, IM or other info if you want me to follow up with you!
These are my links for July 28th through July 29th:
Customizing TBSM Generated Events sent to OMNIbus – It is possible to customize status events that IBM Tivoli Business Service Manager sends to the ObjectServer by editing the policy ServiceEventUpdater (found in the file $TBSM_DATA_SERVER_HOME/policy/RAD_ServiceEventUpdater.ipl).
IDS Scheer AG – Business Process Excellence: ARIS Platform – ARIS Platform provides integrated software products that help enterprises to continuously improve their business processes. These products cover every phase of a BPM project—from strategy definition and process design to transferring the models into your IT systems and monitoring process execution.
But tapping into improvement potential as part of a BPM project should not be a one-time activity. Over the mid-term, only continuous BPM can yield sustained competitive advantages, which is why ARIS also supports the process of Business Process Management itself.
ITCAM for Application Diagnostics 7.1 beta User Overview Guide provides a high level overview for users
RiverMuse Launch PR – For Fault Management, designed with agility in mind, RiverMuse aims to:
* Significantly lower investment in cash and resources required to commission and maintain the fault management solution
* Automatic and dynamic adaptability of business logic as the managed service delivery infrastructure and business process integration CMDB and lookup documents are changed
* Low risk deployment, with all message content and business logic integrity protected
* Elimination of dependencies of vendor product release cycles and customer size
* Data architecture that is entirely event driven, meaning that business process integration is less complex than traditional models while being easier and less costly to maintain