Links that I have found interesting for August 5th:
- Six steps to optimize IT governance | NetworkWorld.com Community – Gain efficiency with tools. This is a huge opportunity to cut cost and improve outcomes. Tools include both 1) monitoring tools such as business service management or access controls monitoring, and 2) operational tools such as storage management software. The monitoring tools work best when they support COBIT controls and/or ITIL processes— saving you more time and effort and demonstrating your business value.
- Knoa Delivers Industry’s First Global End-User Monitoring Solution – the leading provider of end-user experience and performance management software, today announced the general availability of Knoa Global End-User Monitor (GEM). Knoa Global End-User Monitor enables organizations to monitor end-user experience and interaction for all desktop and web-based applications running on users’ desktops. The product collects comprehensive, global metrics on software utilization, application health, application response times, user behavior, user experience and desktop performance. Knoa GEM is unique because of its ability to collect a broad range of metrics across all applications that a company runs without any configuration, instrumentation, scripting, templates or cartridges — simply download, install and immediately begin collecting metrics for all applications executed by end-users. The “out-of-the-box” technology that enables automatic discovery makes Knoa GEM exceptionally quick to both deploy and nearly eliminates life-cycle management costs.
- Network Performance Management Apparent Networks – The Only True End-to-End
Network Performance Management SolutionBuilt with the needs of IT service providers and large enterprises in mind, Apparent Networks’ AppCritical delivers unique, next-generation network performance monitoring and management capabilities. AppCritical allows organizations to:
* Assess network readiness for new applications and services
* Troubleshoot service delivery problems quickly and easily
* Proactively monitor network performance
* Resolve carrier performance issues
* Report on SLA compliance and other metrics - Correlsense Announces SharePath, Delivers Breakthrough in IT Reliability by Tracking Business Transactions From End-User Through the Entire Data Center and Back – Business transactions touch many layers of infrastructure and applications across wide networks, with downtime and poor performance directly impacting revenue, brand, and customer loyalty/retention. With SharePath, if a problem occurs IT will know immediately where, why, and who is affected, and can immediately correct within the proper business context.
Via SharePath, every single transaction and activation is recorded and correlated to provide for the first time both a birds-eye and detailed view of the connections across the four dimensions (4D) of end-users, applications, infrastructure and business processes, enabling full accountability of every single action within every single application.
- OpTier Posts Record Sales for the First Half of 2009 with Significant Customer Wins, Industry Accolades and Prestigious Awards – OpTier((R)), the leader in Business Transaction Management(TM) (BTM), today announced that the company reported record sales for the first half of 2009, beating its forecast and demonstrating increased demand for its BTM solution. Along with recording strong revenue numbers, OpTier received multiple awards and recognition from industry analyst firms.
- A fitness regime for IT – Transaction Optimization for BTM – With the fitness plan in place, it is time to shape up the transaction-heavy applications. Taking a transaction-centric view, rather than an application-centric view is crucial. Customers experience transactions personal to them, not average response times for databases or applications.
Modern performance management addresses bottlenecks down at the transaction level. It is transactions, not applications, which the business trusts IT to deliver. They determine how fit-for-purpose modern IT departments are.
Efficiently flowing more transactions through the same infrastructure allows IT teams to delivering better service level agreements, just as a personal trainer produces fitter clients without buying new body parts. This is a vital new skill in economic downturns.
- IBM is Number One in Service Assurance Software Revenue, According to Analyst Firm – announced independent analyst firm OSS Observer, an Analysys Mason company, has ranked IBM as the worldwide leader in the telecommunications service assurance software market (1), marking the second consecutive year OSS Observer ranked IBM as the overall leader in this space.