-
Budi Danuningrat is joining OSS Integrators leadership team as a Managing Partner and the VP of Business Development.
**Congrats Budi**
(tags: OSSIntegrators) -
Oblicore announced that YPHISE has certified Oblicore Guarantee as the highest ranked solution in its new Software Product Assessment report for Service Contract Management (SCM).
-
tool for visualizing how regular expression engines use finite-state automata to match regular regular expression patterns against text.
-
Cross-functional teams are becoming more and more important and IT has to be able to contribute outside of the box of a traditional organizational chart
-
I see a lot of similarity between SNMP twenty years ago and the CMDBf spec today. The CMDBf is a great idea, but no one is holding a gun to anyone’s head about implementing it. The success of the spec depends on the bang for the buck.
-
he table below summarizes the situation with database monitoring and auditing – now you can make your choice more intelligently (items in bold are the ones I consider key):
-
-Absence of a proper definition of BSM as most vendors define BSM uniquely as per their own product/solution
-Business enterprises still are not sure of the value BSM can deliver to them “There is no success story relating to the implementation of BSM” -
Alive 6.0 includes new algorithms focused on reducing the number of unnecessary alert notifications, as well as “alert” analytics that can predict future problems based on ongoing events.
-
collectd gathers information about the system it is running on and stores this information. The information can then be used to do find current performance bottlenecks (i. e. performance analysis) and predict future system load (i. e. capacity planning).
My ITM 6.x BSM Profile should include a BSM Descriptor File
on January 16, 2008
in
Best Practices,
Business Service Management,
dashboard,
Design Patterns,
devCampTivoli,
E2E Service Management,
Event Management,
Events,
IBM,
Implementation,
ITM,
Modeling,
Netcool/OMNIbus,
Service Management,
Service Modeling,
Service Monitoring,
TADDM,
TBSM,
Tivoli,
Usability,
Value,
Visualization
Our TADDM product has a pretty nifty capability to help it along in its discovery process. You have an option to create files called Application Descriptors that are simple XML files that describe what business applications are deployed onto the server, what components make up the application and how these various components are organized, grouped or have relationship to the business application. Examples of TADDM Application Descriptors are available here.
What if we took this extremely simple concept and turned it into something for the ITM 6.x BSM Profile? What if we had a BSM Descriptor File? It may contain many different sub-components that help me to express the unique characteristics of what this server and installed software do to support business services and applications.
The BSM Descriptor File may contain:
- Business Service Descriptors: Information on the business service(s) this component supports/enables
- Business Application Descriptors: Information on the business application(s) this component supports/enables
- Transaction, Process or Activity Descriptors: Information on key transactions, processes, daemons, batch jobs, etc. that this component supports/enables
- Impact Descriptors: Information on how this component may impact the business goals and objectives, revenue, customer experience, metrics, KPIs, etc.
- Compliance Descriptors: Information on compliance controls that this component must adhere to.
- Risk Descriptors: Information on business risks that may be associated with this component
- Security Descriptors: Information on security policies applied to this component
- Business Schedule or Calendar Descriptors: Information on when there may be important times during the day, week, month that this component may need to be managed differently (end of month batch jobs, financial runs, maintenance windows)
- Operations Support Descriptors: Information about the on call group, escalation paths, etc.
Part of the XML tagging within the BSM Descriptor File should include annotation on how these unique components are mapped into events generated from individual ITM 6.x monitoring agents and their BSM Profile. With this information flowing freely into the event stream, making use of the powerful capabilities within Netcool/OMNIbus and TBSM 4.x become very easy. These BSM Descriptor concept maps very nicely to the TBSM Design Patterns that I’m also currently blogging about.
In an effort to collaborate on how to create such a BSM Descriptor and the ITM 6.x BSM Profile, DevCampTivoli has been created. The theme for this event is “Collaborative Development of End-to-End BSM Solutions”. The desired outcome is to come up various approaches for developing a BSM Descriptor File and BSM Profile for ITM 6.x, necessary configurations within the Tivoli EIF probe, Netcool/OMNIbus and TBSM 4.x that can be easily customized and implemented at any client. Whatever the DevCampTivoli produces will be freely available to anyone to take, modify and use to improve their BSM deployments.
Take a few minutes to visit DevCampTivoli. This event will be the May 17-18, 2008 which is the weekend before the annual IBM Tivoli User Conference Pulse 2008 in Orlando, FL. The thought and hope is that SME’s and practitioners in ITM, Netcool/OMNIbus and TBSM will already be coming to Pulse 2008 and will be able to come in a couple days earlier to participate.
More to follow…
I’m always skeptical by what I see in a demo until I can dig into what’s under the covers, but what I saw in the Integrien Alive demo impressed me. It looks like what could be a solid foundation for Business Service Management (BSM) in the future with focus by Integrien in key areas such as dashboard visualization, modeling and alignment to business services and applications.
It looks like Integrien competes firmly with Netuitive and the former ProactiveNet (now BMC), maybe Firescope and Managed Objects to some degree.
Effective, trusted and value oriented Business Service Management absolutely depends on an accurate data stream whether it be events, metrics, KPIs, etc. Taking the default out of the box configurations and thresholds with your monitoring tools and poor monitoring and event management lifecycles has led to the development of solution such as Integrien’s to “take back control” and give you back a trusted insight into IT infrastructure.
I’d love to see or hear more about Integrien technology. Anyone have any first hand experience? IMO, we have a gap in the IBM Tivoli portfolio in this technology and capability area.