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dougmcclure.net

thoughts on business, service and technology operations and management in the digital transformation era

links for 2008-01-20

in General
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I just concluded my first BarCampESM presentation today on how Business Service Management (BSM) may play out in the Open ESM space. I’ve shared some of my thoughts on what I’d like to know about the leading Open ESM players in terms of their capability to support BSM, industry opportunities for proprietary and open ESM companies, and a conceptual assessment approach to determine how well companies support BSM goals and objectives.

Key thoughts:

  • Are Open ESM Tools BSM Ready?
  • How can the community move up the value chain?
  • How can everyone improve?

My presentation from today is available here: BarCampESM – Where’s the Beef?

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Off to BarCampESM

in BarCampESM

See you there!

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