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Business services management (BSM) solutions start-up Digital Fuel Technologies Inc. has signed three contracts, which are expected to generate $9 million revenue. The customers are IBM Corp., Unisys Corp, and Xansa plc
** Who’s going to buy these guys?
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Service Design architects innovative services to integrate and effectively support the business.
** Come on Netuitive, keep this stuff coming! **
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tarted drawing comics with Visio hoping to have fun. In fact, it’s been so much fun that I almost feel guilty, and there’s no reason you shouldn’t share in that guilt.
** JOHN – What does Bob want in Visio! **
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“IT people have a communications challenge, we don’t help ourselves with too much use of jargon and acronyms. We see our role as being technically focused, rather than commercially focused, so there some education needed.”
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ASG’s BSP goes beyond Business Service Management (BSM) software by using a sophisticated engine to collect information on all IT assets and relates those assets to overall business services as specific configuration items (CIs).
** Who are these guys? *
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What is already changing, said Ong of Accenture, is how CIOs are being measured and assessed. “The business-IT gap is closing. The talk is now about net business uptime, specifically business service management.
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our thoughts about open source software, how PacketTrap integrates with open source projects, and why we believe the hybrid open source commercial companies are going to fail. Yep, you heard it here first – especially in network management.
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“With trusted metrics that provide a consistent look at where we are and where we are going, myDIALS gets us out of the business of constructing metrics and continually writing reports,”
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Since event data about individual components – a sea of red – lacks a business context, it’s no wonder that many IT operations struggle to prioritise issues…Managed Objects
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Desktop Dashboards. Serence raises the bar for enterprise dashboard software. Using a desktop dashboard for KPI reporting and employee alerts presents your key performance indicators to managers and front-line staff where they cannot be ignored.
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Monitor anything If your Web browser can access it, a Klip can monitor it. There are over 4000 Klips at KlipFolio.com to get you started.