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thoughts on business, service and technology operations and management in the digital transformation era

Interesting Links for September 11th

in General

Links that I have found interesting for September 11th:

  • Integrien Appoints Accenture Veteran Barry Patmore to Advisory Board; Patmore's Guidance Will Strengthen Consulting and Outsourcing Practices Built Around Integrien Alive – Integrien, the leader in integrity management software and solutions, today announced the appointment Barry Patmore to its Advisory Board. Patmore's 35 years of consulting experience with Andersen Consulting (now Accenture) will help guide Integrien's strategies to drive wider implementation of Integrien's solutions for optimizing complex IT infrastructures.
  • Spirent Communications Chooses SL Corporation to Enhance Reporting in Perform OSS – SL RTView’s Extensible and Customizable Real-Time Visibility Benefits Customers SL Corporation® announced that Spirent Communications plc selected SL’s RTView™ to enhance the reporting functionality within the Spirent Perform™ operations support system (OSS). This integrated solution enables Spirent to provide customers with a fully supported and extensible visualization solution that meets their current and future management needs.

    “RTView’s robust and extensive feature set helps ensure our Perform clients have the ability to deliver the most effective dashboards, alerts and reports for their businesses, now and going forward,” said John Cunningham, vice president, Service Assurance at Spirent Communications.

    Spirent upgraded the standard reporting functionality within Perform to a more comprehensive and customizable visualization offering. They chose to work with SL Corporation because of RTView’s reputation and capabilities beyond standard reporting,

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Interesting Links for September 11th

in General

Links that I have found interesting for September 11th:

  • Start-up takes on application management in virtual environments – Upon installation FactFinder performs an automatic discovery of the application and its components. It then details all connections and dependencies of the application, benchmarking normal behavior to enable the software to detect when performance anomalies occur. Equipped with this knowledge, FactFinder can follow an application throughout a multi-tiered environment and enable effective performance monitoring and troubleshooting when problems do occur.

    ** I'd like to see what this stuff does…who can share? **

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Interesting Links for September 10th

in General

Links that I have found interesting for September 10th:

  • Aligning IT with the Business – Let’s ask an important question:

    Q. What does the business want from aligning IT with the business?

    A. The business wants a clear and simple solution that monitors how well IT services are being delivered to support business activities and transactions. The business also wants quantitative and qualitative data in order to understand how well individual services are performing, and would like the IT department to prioritize their Operational activity to maximize business activities and minimize negative business impacts.

    In order to deliver this vision, there are two different aspects that need to be addressed.

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