These are my links for November 17th through November 26th:

• How does BSM improve IT Operations' efficiency? – Making Business Service Management a Reality – BSM is all about managing the health of services in a way such that IT's priorities are aligned with the business's priorities – it might almost be better if we called it "Business Service Health Management".

  The best thing we can do is ensure that all the key business services are always healthy – ensure that they never have a problem. This may seem like a statement of the obvious, but I think it's an important goal for us BSM vendors to bear in mind. If we can do anything to help pro actively avoid service health problems ever occurring, then that's best. We've started down this path with the proactive anomaly detection technology we introduced in our Problem Isolation product – but we want to take it further in the future.

• Ep.108 – ScienceLogic EM7 | – Most all high-end management solutions provide a similar function, but unlike many of those other management solutions that can only find network devices that fit in a very narrow band of hardware and software configurations, the EM7 has been designed with flexibility in mind. It contains a dynamic app engine that lets the EM7 discover, model and manage ANY device that speaks SNMP, XML, SOAP, AXL/SOAP, ODBC or SQL.
• Zyrion Resurrects a Good BSM Solution | NetworkWorld.com Community – This is another example of the emerging trend we have described as BSM-lite which is a low cost simpler and faster way to achieve BSM. We do not mean you can get BSM or meaningful SLAs without engaging with management, instituting good procedures and implementing best practices. You will still have to do that heavy lifting to overcome organization inertia. What you will not have to do is spend more than a million dollars for a complex solution from the big-four along with the consultants and systems integration experts required to customize and install the big solution. BSM-lite is light on your budget and schedule not on your process and people skills.
• SeaNet Technologies, Inc. – SeaNet is the first company to deliver a performance management solution for complex, multi-tiered, enterprise applications that not only adapts to custom applications and protocols but also makes it possible to understand the business context of the transaction being monitored.

  Our SeaView Performance Management Solution products provide the most granular and comprehensive view of end-user experience, revealing the insights needed to help enterprises deliver the best possible performance and value for infrastructure investments.

  SeaNet Technologies bridges the divide between real and perceived user service levels and the disconnect between business and IT domains, to arrive at a common language and method for assuring the best possible service and utilization of resources.

• Alex Bewley: Systems Management: 451 Group Report for uptime software – It may not be a household name in the IT management space, but Toronto-based Uptime Software has quietly built up a customer base of more than 500 across verticals, geographies and market segments. It will be a formidable challenger in the midmarket system management space going forward even as it needs to raise its profile and formalize relationships with complementary vendors. But in today's challenging economy and with IT budgets constrained, lower-cost but full-featured offerings like Uptime's will have a chance to shine.
• What do you think of BMC’s ProactiveNet? – The underlying idea is that by gathering data about transactions and the infrastructure that supports them, then applying analytics, BMC ProactiveNet learns to distinguish between normal and abnormal behavior and sounds an early warning before performance goes off the rails. This is very different from the conventional event-based application performance management approach, and in theory should make it easier and faster to recognize and fix problems. We'd like to hear from those of you in the know to find out if it is as good in practice as in theory.
• The Sharepath Advantage | The 21st Century Plumber's Blog – When you are able to show the entire topology of a transaction, from URL to SQL, and everything in the middle, including the resource consumption and events that the specific transaction is responsible for, then you have end to end performance management.
• BSMimpact – Business Service Management – What's different or unique about BSMimpact?

  Our passion is for delivering solutions that really work operationally, and helping you to implement them in order to get the benefits
  Our holistic approach considers customers, services, products, organisation, business processes, tools capabilities, data structures, technology infrastructure and suppliers/partners, all in context – maximising the benefits and future-proofing even the smallest individual initiatives.

• Loughlin/Michaels Group Adds New Enterprise Software and Web 2.0 Market Innovators to Portfolio – MarketWatch – The Loughlin/Michaels Group (LMGPR), a strategic public relations and communications firm, today announced the expansion of its client portfolio to include Zyrion, a provider of Business Service Management (BSM) and IT infrastructure monitoring software for mid-market enterprises
• Opalis Software Delivers Industry First with Business Process Centric IT Initiative – The Business Process Centric IT (BPC IT) initiative links business process metrics and KPIs with IT process automation. The result is the industry's first solution to enable customers to understand and analyze the impact of the IT environment on business process performance.

  The BPC IT Dashboard empowers executives, business users and IT staff by linking operational IT and business process metrics into a single view where organizations can track and monitor process performance across IT systems and services, visualize real-time activity across heterogeneous systems and vendors, and ensure compliance with business process KPIs, SLAs and IT policies. Enterprises can monitor key processes in real time, be alerted when a process starts to fail, drill down to evaluate the cause of the problem and take action to remediate the problem, all in either a fully automated or semi-automated manner.

• Why mid-market enterprises need to take a hard look at emerging BSM solutions – BSM Digest | Exploring the Business Service Management Evolution – Mid-market companies require an integrated feature rich solution with advanced capabilities, such as end-to-end correlated network and application monitoring, real-time status of IT services, integrated business/technical views and SLA management. At the same time, the BSM solution has to be easily installable and configurable, require minimal training to use and administer, have the ability to be made operational within days, and most importantly, require less than one or two dedicated personnel to manage. Only those solutions that have low operational cost and low TCO will be successfully adopted by mid-market companies.

Links that I have found interesting for November 17th:

• Netuitive Extends Self-Learning Performance Management Capabilities to CA eHealth – Netuitive today announced that its self-learning performance management technology now integrates with leading network management product CA eHealth® Network Performance Manager to give CA eHealth customers greater insight into service health, behaviors and trends. Today's news is the latest in a string of recent integrations that Netuitive has announced with other market leaders, such as IBM Tivoli and HP OpenView.