{"id":740,"date":"2008-07-15T23:30:49","date_gmt":"2008-07-16T04:30:49","guid":{"rendered":"http:\/\/dougmcclure.net\/blog\/2008\/07\/links-for-2008-07-16\/"},"modified":"2008-07-15T23:30:49","modified_gmt":"2008-07-16T04:30:49","slug":"links-for-2008-07-16","status":"publish","type":"post","link":"https:\/\/dougmcclure.net\/blog\/2008\/07\/links-for-2008-07-16\/","title":{"rendered":"links for 2008-07-16"},"content":{"rendered":"<ul class=\"delicious\">\n<li>\n<div class=\"delicious-link\"><a href=\"http:\/\/sl.com\/solutions\/busservices.shtml\">SL&#8217;s RT View Business Service Management<\/a><\/div>\n<div class=\"delicious-extended\">SL\u2019s RTView is a new entrant into the BSM arena, but is built upon 25 years of experience in delivering process control systems to the likes of Honeywell, the Kennedy Space Station, and ABB.<\/div>\n<div class=\"delicious-tags\">(tags: <a href=\"http:\/\/del.icio.us\/dmcclure\/sl\">sl<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/Sherrill-Lubinski\">Sherrill-Lubinski<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/bsm\">bsm<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/business-service-management\">business-service-management<\/a>)<\/div>\n<\/li>\n<li>\n<div class=\"delicious-link\"><a href=\"http:\/\/www.redbooks.ibm.com\/abstracts\/sg247613.html\">IBM Redbooks | Implementing IBM Tivoli Service Request Manager Service Catalog<\/a><\/div>\n<div class=\"delicious-extended\">how to implement ITIL based Service Catalog processes in an enterprise environment utilizing the IBM Tivoli Service Request Manager V7.1 product<\/div>\n<div class=\"delicious-tags\">(tags: <a href=\"http:\/\/del.icio.us\/dmcclure\/ibm\">ibm<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/tivoli\">tivoli<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/servicecatalog\">servicecatalog<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/servicedesk\">servicedesk<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/ticketing\">ticketing<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/ITSRM\">ITSRM<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/TSRM\">TSRM<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/ITIL\">ITIL<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/ITSM\">ITSM<\/a>)<\/div>\n<\/li>\n<li>\n<div class=\"delicious-link\"><a href=\"http:\/\/blog.sciencelogic.com\/qa-with-doug-mcclure-what-makes-bsm-successful\/07\/2008\">Q&amp;A with Doug McClure: What Makes BSM Successful? | ScienceLogic<\/a><\/div>\n<div class=\"delicious-extended\">With &#8220;Business Service Management&#8221; in the military&#8230;we weren\u2019t just talking about lost revenue, poor sales or customer experience; we were talking about human lives and the security of the United States.<\/div>\n<div class=\"delicious-tags\">(tags: <a href=\"http:\/\/del.icio.us\/dmcclure\/bsm\">bsm<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/business-service-management\">business-service-management<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/bsm4smb\">bsm4smb<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/bsm4lob\">bsm4lob<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/bsm4bu\">bsm4bu<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/interview\">interview<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/bsmlite\">bsmlite<\/a> <a href=\"http:\/\/del.icio.us\/dmcclure\/sciencelogic\">sciencelogic<\/a>)<\/div>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>SL&#8217;s RT View Business Service Management SL\u2019s RTView is a new entrant into the BSM arena, but is built upon 25 years of experience in delivering process control systems to the likes of Honeywell, the Kennedy Space Station, and ABB. (tags: sl Sherrill-Lubinski bsm business-service-management) IBM Redbooks | Implementing IBM Tivoli Service Request Manager Service [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":{"0":"post-740","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-general"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=740"}],"version-history":[{"count":0,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/740\/revisions"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=740"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=740"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}