We’ve heard of the massive infrastructure construction underway in Beijing to support the upcoming 2008 Olympics, but are China’s key businesses ready? Are the largest banks in China ready for the massive increase in tourist use of ATM banking? Are wireless providers ready for the massive increase in handsets in the Beijing area? Are they ready for the information hungry Olympic crowds seeking near real-time video clips of that gold medal moment or the ever so popular medal count contest? Can Beijing’s traditional network infrastructure, satellite TV and fiber optic infrastructure support hundreds of news outlets seeking to rebroadcast this content into the farthest reaches of the planet?<\/p>\n
I’m sure that China’s Olympic planners are well on top of many of these areas. I’m sure many of the largest companies and government run organizations within China are preparing as rapidly as they are in Beijing. I wonder if they’re taking advantage of this opportunity to rethink how they’re doing things? I wonder if they’re planning on not only throwing additional capacity and infrastructure into their business services and applications environments, but what are they doing to leave a great impression with the visitors to the 2008 Beijing Olympics?<\/p>\n
When I use the ATM machine outside of the opening ceremony pavilion in August, will I get the same level of service and quality of experience that I do at the local bank branch in Atlanta, GA? Will my transaction complete when 1,000,000+ other transactions are fighting for the same back end resources? How will these companies know if there are problems? How will they ensure that this ATM machine is performing as expected and that my transaction for 5,000 RMB is equally important as every other transaction? What will the potential revenue loss or image and reputation impact be when I can not complete this transaction and I move to another bank’s ATM machine?<\/p>\n
More to follow…<\/p>\n
—Anyone know how to post this in translated Chinese characters? All I get is ???? when saving.—-<\/p>\n","protected":false},"excerpt":{"rendered":"
We’ve heard of the massive infrastructure construction underway in Beijing to support the upcoming 2008 Olympics, but are China’s key businesses ready? Are the largest banks in China ready for the massive increase in tourist use of ATM banking? Are wireless providers ready for the massive increase in handsets in the Beijing area? Are they […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[440,989,926,441,262,357,318,273],"class_list":{"0":"post-621","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-business-service-management","7":"tag-2008-beijing-olympics","8":"tag-bsm","9":"tag-business-service-management","10":"tag-olympics","11":"tag-performancemgmt","12":"tag-transxmanagement","13":"tag-transxmonitoring","14":"tag-userexperience"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=621"}],"version-history":[{"count":0,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/621\/revisions"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}