One of the things that I like about working at IBM (specifically, ISST or Tivoli Lab Services) is their transparency. What I mean by that is much like the open source community that lives by their openness within code, development, documentation and support, IBM is very open in terms of its documentation and best practices.<\/p>\n
When I’m surfing the net looking to learn about company X, Y or Z and their approaches towards technology, products and solutions such as Business Service Management, I always look for their user groups, documentation, best practices and other useful information that may show how they’re doing things. Do you know how successful I am? Not very! Why? I don’t know, but the general lack of transparency that other vendors has when compared to IBM does concern me.<\/p>\n
Tivoli’s documentation<\/a>, best practices and implementation guides (Redbooks<\/a>), support<\/a>, and user groups<\/a> are pretty much wide open for the world to see. Also consider alphaWorks, developerWorks and OPAL!!<\/p>\n Transparent? Yes! Competitive differentiator? Yes! Like Open Source? Yes! Well, sort of. \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":" One of the things that I like about working at IBM (specifically, ISST or Tivoli Lab Services) is their transparency. What I mean by that is much like the open source community that lives by their openness within code, development, documentation and support, IBM is very open in terms of its documentation and best practices. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,80,26,38,97,100,87,101,39,103,92],"tags":[931,382,933,381,278,934,383,384],"class_list":{"0":"post-567","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-best-practices","7":"category-big4","8":"category-business-service-management","9":"category-ibm","10":"category-ibm-redbooks","11":"category-opal","12":"category-open-source-software","13":"category-strategy","14":"category-tivoli","15":"category-usability","16":"category-value","17":"tag-best-practices","18":"tag-differentiator","19":"tag-ibm","20":"tag-opensource","21":"tag-oss","22":"tag-tivoli","23":"tag-transparency","24":"tag-user-groups"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=567"}],"version-history":[{"count":0,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/567\/revisions"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=567"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=567"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}