{"id":1817,"date":"2009-03-21T06:00:24","date_gmt":"2009-03-21T11:00:24","guid":{"rendered":"http:\/\/dougmcclure.net\/blog\/?p=1817"},"modified":"2009-03-21T06:00:24","modified_gmt":"2009-03-21T11:00:24","slug":"interesting-links-for-march-20th-2","status":"publish","type":"post","link":"https:\/\/dougmcclure.net\/blog\/2009\/03\/interesting-links-for-march-20th-2\/","title":{"rendered":"Interesting Links for March 20th"},"content":{"rendered":"<p>Links that I have found interesting for March 20th:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.cioupdate.com\/features\/article.php\/51721_3810261_1\/The-4-Steps-of-BSM-Success.htm?comment=4768-0\">The 4 Steps of BSM Success<\/a> &#8211; How to Succeed at BSM\n<p>There are four fundamental components of successful BSM initiatives:<\/p>\n<p>   1.<\/p>\n<p>      Defining services<br \/>\n   2.<\/p>\n<p>      Assessing the business value of those services<br \/>\n   3.<\/p>\n<p>      Measuring service quality and performance<br \/>\n   4.<\/p>\n<p>      Selecting and justifying services or service improvement programs<\/p>\n<p>Let&#39;s look at each one in turn.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>These are my links for March 20th from 15:34 to 15:34<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[989,926,600,604,936,601,603,602],"class_list":{"0":"post-1817","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-general","7":"tag-bsm","8":"tag-business-service-management","9":"tag-delicious","10":"tag-itmanagement","11":"tag-itsm","12":"tag-links","13":"tag-read","14":"tag-review"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=1817"}],"version-history":[{"count":1,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1817\/revisions"}],"predecessor-version":[{"id":1818,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1817\/revisions\/1818"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=1817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=1817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=1817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}