{"id":148,"date":"2006-07-13T20:18:09","date_gmt":"2006-07-14T00:18:09","guid":{"rendered":"http:\/\/dougmcclure.net\/blog\/2006\/07\/opening-up-the-business-service-management-umbrella\/"},"modified":"2006-07-13T20:18:09","modified_gmt":"2006-07-14T00:18:09","slug":"opening-up-the-business-service-management-umbrella","status":"publish","type":"post","link":"https:\/\/dougmcclure.net\/blog\/2006\/07\/opening-up-the-business-service-management-umbrella\/","title":{"rendered":"Opening up the Business Service Management Umbrella"},"content":{"rendered":"<p>I&#8217;ve guest posted on our IBM Tivoli ITSM blog on this topic <a href=\"http:\/\/itsm.typepad.com\/it_service_management_pra\/2006\/07\/opening_up_the_.html\">here<\/a>. I introduce some logical next steps to consider in your Business Service Management (BSM) journey as you consider maturing beyond the initial IT infrastructure to business service and application alignment stage.<\/p>\n<p>I plan to expand on these concepts and ideas and morph this into an overall BSM maturation model with best practices and content to actually move through the various phases.  <\/p>\n<p>Please take a look at <a href=\"http:\/\/itsm.typepad.com\/it_service_management_pra\/2006\/07\/opening_up_the_.html\">my guest post<\/a> and others on <a href=\"http:\/\/itsm.typepad.com\">this blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve guest posted on our IBM Tivoli ITSM blog on this topic here. I introduce some logical next steps to consider in your Business Service Management (BSM) journey as you consider maturing beyond the initial IT infrastructure to business service and application alignment stage. I plan to expand on these concepts and ideas and morph [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,26,28,38,41,53,24,61],"tags":[989,131,201,202,928,923,135,926,927,936,190,141,142,924,954],"class_list":{"0":"post-148","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-business-activity-monitoring","7":"category-business-service-management","8":"category-e2e-service-management","9":"category-ibm","10":"category-itsm","11":"category-netcoolrad","12":"category-service-assurance","13":"category-service-monitoring","14":"tag-bsm","15":"tag-bsm-analyst","16":"tag-bsm-value","17":"tag-bsm20","18":"tag-business-activity-monitoring","19":"tag-business-assurance","20":"tag-business-service","21":"tag-business-service-management","22":"tag-e2e-service-management","23":"tag-itsm","24":"tag-netcool-bsm","25":"tag-netcool-rad","26":"tag-netcoolrad-30","27":"tag-service-assurance","28":"tag-service-monitoring"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=148"}],"version-history":[{"count":0,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/148\/revisions"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}