Worst BSM Definition<\/strong><\/p>\nI can think of a few…<\/p>\n
Best BSM Resource (Blog, Book, Website, etc)<\/strong><\/p>\nAnything? <\/p>\n
Other Recognitions, Failures?<\/strong><\/p>\nAs for 2009, I have a few thoughts.<\/strong><\/p>\n\n- In 2009, we will see a free, open source, commercial open source (or whatever you’d like to call them) company, project or initiative formally jump on the BSM bandwagon with some level of support for BSM capabilities.<\/li>\n
- \nIn 2009, at least one company will LEAD with consulting as their BSM story INSTEAD of with their technology, products or solutions. They will focus on the people, process, policy, operations, organization, politics, etc. crucial for BSM success within a company’s IT and business units. This will not be a boutique consultancy or SI, but a traditional vendor.<\/li>\n
- In 2009, the sales play for BSM will be increasingly focused on the line of business executives rather than on IT executives, management or tools teams.<\/li>\n
- \nIn 2009, clients will demand ROI and value from their existing BSM investments. At least one vendor will offer new and unique BSM services in this area for their clients AS A PART OF annual maintenance renewals.<\/li>\n
- \nIn 2009, the concept of what exactly BSM is will become much clearer. An industry standard BSM maturity model will be proposed. A foundation for vendor assessment in a uniform, apples to apples manner will also be recognized.<\/li>\n
- \nIn 2009, two new substantial BSM players will emerge, one through consolidation or M&A.<\/li>\n
- In late 2009, a leading analyst will make statements that guide companies to make immediate investment in sound BSM strategies and solutions over any further investment in lower level IT buzzwords or hype cycle offerings. The message will pave the way for elevation of BSM’s value within companies of any size or industry.<\/li>\n<\/ul>\n
What are your 2009 BSM predictions?
\n<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"As I look back at how Business Service Management evolved (or didn’t) in 2008, I started thinking about how I view the industry, vendors, clients, success, failure, innovation, etc. Here’s a few of the things that come to my mind personally, feel free to add some comments with your own ideas or recommendations. Best Big4 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,26],"tags":[989,926,642,641,697,602],"class_list":{"0":"post-1265","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-bsm","7":"category-business-service-management","8":"tag-bsm","9":"tag-business-service-management","10":"tag-industry","11":"tag-market","12":"tag-predictions","13":"tag-review"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=1265"}],"version-history":[{"count":12,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1265\/revisions"}],"predecessor-version":[{"id":1277,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1265\/revisions\/1277"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=1265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=1265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=1265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}