{"id":1221,"date":"2008-12-15T10:11:41","date_gmt":"2008-12-15T15:11:41","guid":{"rendered":"http:\/\/dougmcclure.net\/blog\/?p=1221"},"modified":"2008-12-15T10:11:41","modified_gmt":"2008-12-15T15:11:41","slug":"how-would-you-define-bsm20","status":"publish","type":"post","link":"https:\/\/dougmcclure.net\/blog\/2008\/12\/how-would-you-define-bsm20\/","title":{"rendered":"How would you define BSM 2.0?"},"content":{"rendered":"<p>The friendly analysts at Forrester are trying to paint a picture for BSM 2.0.  I haven&#8217;t read the material, but from this summary, I don&#8217;t entirely agree.  Maybe this is Application Dependency Mapping (ADM) 2.0 he&#8217;s really talking about.  I may agree with some of his potential paths to BSM 2.0.  <\/p>\n<p><strong>I certainly agree that BSM will become irrelevant without a 2.0 evolution.<\/strong><\/p>\n<p>Stay tuned in 2009 to hear what I think BSM 2.0 is all about (if you can&#8217;t tell already from reading my blog, podcasts, tags, etc.) and I won&#8217;t charge you $775 to find out.<\/p>\n<p><a href=\"http:\/\/www.forrester.com\/Research\/Document\/Excerpt\/0,7211,43906,00.html\">BSM 2.0 Predicting The Evolution Of Business Service Management<\/a><\/p>\n<p>by Jean-Pierre Garbani with Peter O&#8217;Neill, Reedwan Iqbal<\/p>\n<p>Executive Summary (This is a document excerpt)<\/p>\n<p>Business service management (BSM) has been the battle cry of IT management software vendors for several years now. As a technology, it is founded on the ability to map business services to infrastructure components. This should provide visibility into IT from a business standpoint and give IT the ability to become more efficient and better-aligned with the needs of the business. However, the foundation technologies of application mapping and the CMDB have not yet fulfilled their promise. <\/p>\n<p>The result? BSM runs the risk of disappointing customers and eventually becoming a piece of IT management software detritus that litters the road to IT improvement. To avoid this fate, IT management software vendors need to revive their efforts in automated discovery and provide a mapping of applications to business services on top of what exists today \u2014 as well as a more granular discovery of the details of online applications underneath what currently exists. We call this evolution BSM 2.0 and highlight the major differences that these improvements will bring to IT management. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The friendly analysts at Forrester are trying to paint a picture for BSM 2.0. I haven&#8217;t read the material, but from this summary, I don&#8217;t entirely agree. Maybe this is Application Dependency Mapping (ADM) 2.0 he&#8217;s really talking about. I may agree with some of his potential paths to BSM 2.0. I certainly agree that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,26],"tags":[554,693,951,989,201,692,202,926,287,694],"class_list":{"0":"post-1221","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-bsm","7":"category-business-service-management","8":"tag-adm","9":"tag-analyst","10":"tag-application-discovery","11":"tag-bsm","12":"tag-bsm-value","13":"tag-bsm-value-prop","14":"tag-bsm20","15":"tag-business-service-management","16":"tag-forrester","17":"tag-opinion"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=1221"}],"version-history":[{"count":4,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1221\/revisions"}],"predecessor-version":[{"id":1225,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1221\/revisions\/1225"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=1221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=1221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=1221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}