{"id":1175,"date":"2008-11-27T05:00:19","date_gmt":"2008-11-27T10:00:19","guid":{"rendered":"http:\/\/dougmcclure.net\/blog\/?p=1175"},"modified":"2008-11-27T05:00:19","modified_gmt":"2008-11-27T10:00:19","slug":"interesting-links-for-november-26th","status":"publish","type":"post","link":"https:\/\/dougmcclure.net\/blog\/2008\/11\/interesting-links-for-november-26th\/","title":{"rendered":"Interesting Links for November 26th"},"content":{"rendered":"<p>Links that I have found interesting for November 26th:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.networkworld.com\/newsletters\/accel\/2008\/112408netop1.html\">Are retailers&#39; sites ready for an onslaught?<\/a> &#8211; Dennis Drogseth, a vice president at research firm Enterprise Management Associates (and a Network World columnist) also weighed in on the issue of end-user monitoring. He&rsquo;s seeing a growing interest among companies in so-called Quality of Experience (QoE), which is about monitoring and measuring customers&rsquo; experience (satisfying or not) using the services of a company.\n<p>Monitoring quality of experience is something that&rsquo;s important to both business and IT teams, and it encompasses both customer feedback and technical metrics such as response time. &ldquo;QoE is very central to effective business alignment,&rdquo; Drogseth says. &ldquo;In terms of the real-time dynamics of business alignment, I can&rsquo;t think of anything more relevant that QoE.&rdquo;<\/li>\n<li><a href=\"http:\/\/news.cnet.com\/8301-13505_3-10107677-16.html?tag=mncol\">HP tries to hide its pricing from customers and open-source competitors | The Open Road &#8211; CNET News<\/a> &#8211; Hewlett-Packard (HP) sent a complaint to an open-source competitor, GroundWork, asking GroundWork to stop revealing HP&#39;s &quot;confidential&quot; pricing. I have posted the letter below. What HP isn&#39;t correcting is GroundWork&#39;s contention that HP&#39;s IT monitoring software is considerably more expensive than that of its open-source competition.\n<p>Does HP think its pricing is really a secret? It&#39;s publicly available at GSA Advantage (albeit most GSA pricing actually reflects discounting of roughly 10 percent). Guess what? HP software costs a lot of money. Is anyone surprised?<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Links that I have found interesting for November 26th: Are retailers&#39; sites ready for an onslaught? &#8211; Dennis Drogseth, a vice president at research firm Enterprise Management Associates (and a Network World columnist) also weighed in on the issue of end-user monitoring. He&rsquo;s seeing a growing interest among companies in so-called Quality of Experience (QoE), [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[989,926,600,604,936,601,603,602],"class_list":{"0":"post-1175","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-general","7":"tag-bsm","8":"tag-business-service-management","9":"tag-delicious","10":"tag-itmanagement","11":"tag-itsm","12":"tag-links","13":"tag-read","14":"tag-review"},"_links":{"self":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/comments?post=1175"}],"version-history":[{"count":2,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1175\/revisions"}],"predecessor-version":[{"id":1178,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/posts\/1175\/revisions\/1178"}],"wp:attachment":[{"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/media?parent=1175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/categories?post=1175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dougmcclure.net\/blog\/wp-json\/wp\/v2\/tags?post=1175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}