by doug
on February 5, 2009
I’d like to thank all my loyal readers out there who seem to get some benefit from this forum and the conversations that take place here or in your own worlds. Everyone loves a good sticker and the current fad appears to be that everyone’s laptop bears their life story of trade shows, conferences, bar camps or favorite vendors. Here’s my contribution to this fad.
Track me down at IBM Tivoli Pulse in Las Vegas next week and ask me for a sticker. If you’re unable to attend, leave a comment or drop me an email direct with your address and I will mail you a sticker.
But wait, there’s more. I’d like to see the fruits of your Business Service Management (BSM) labor. Send me a picture of this sticker next to your tool, application, solution, dashboard or whatever that says BSM to you. Tell me a bit about it, the value it provides you and your business, etc. We will hold a poll on the blog and choose the best picture/story and that person will receive a Pocket HD Video Camera absolutely free.
If you don’t have a cool BSM thing to take a picture of with the sticker, then take a picture with the sticker affixed to your laptop somewhere interesting in the world, during your travels, sight seeing or just around the corner at your favorite watering hole. Tell me a story about that spot and why it’s important to you and we’ll include your entry in the contest!
I’ll accept entries for the contest until July 31. You can ask for a sticker anytime!
I can’t wait to see what you are up to!
by doug
on February 4, 2009
If you haven’t already done so, take a look at this post and consider completing the survey. I think the results and follow on dialog with Paul will be enlightening.
by delicious
on February 4, 2009
Links that I have found interesting for February 3rd:
- NOVELL: Jeff Jaffe’s Blog » Blog Archive » Data Center Management – As I mentioned in “Novell Acquires Managed Objects“, part of our rationale for the acquisition of Managed Objects is the growing importance of BSM. BSM is important for several service disciplines and workload management is a key area. There is an increased role for BSM in ensuring that the flexibility of workload deployment is translated into business value in this tough economy. Novell will continue to further add to our customers’ data center management and workload management capabilities to address all of the disruptions listed above.
- Netuitive Delivers First Self-Learning Software to Monitor Server Clusters – Netuitive, the leading provider of self-learning performance management software, today announced the industry's first self-learning and predictive monitoring software for failover and load-balancing clusters. Netuitive's latest capability provides granular visibility within the cluster while proactively monitoring the health and availability of the cluster as a whole. Netuitive self-learning software uses automated mathematics and performance analysis that eliminates the need to manually set rules, scripts and thresholds.
- Velocimetrics – Velocimetrics thinks the way your business thinks, lets you measure your true business KPIs, helps you diagnose problems, and alerts you when things aren't running to plan. We track business flows through the internals of application software, across the inputs and outputs of "black-box" systems, across networks and around the World. Velocimetrics correlates those business flows to identify items as they pass through the each point of the infrastructure to provide millisecond or better resolution of travel time. We tie together cause and effect, matching items as they are transformed and alternative identifiers are assigned. In this way we build a holistic picture that can be broken down to isolate problems. Above all, Velocimetrics are captured non-invasively, ensuring that the act of observation does not impact the system under observation. We scale to manage enterprise volumes and the most demanding data rates.
- BMC Atrium and Remedy ITSM 7.5 provide holistic BSM and add change impact management – This leads us to its Unified Service Model (USM) 7.5, the idea being to provide an integrated approach for discussing, representing and measuring how services get provided and consumed. This can help in reaching a point of being able to holistically view the total cost of delivering services from a constantly updating service model. Part of this is achieved by the Central Service Catalog (-ue for UK readers!) which is supported by an extended data model. The dynamic service model is updated based on queries and templates with cost tracking enabled by Atrium.
- Proactive Monitoring with Microsoft System Center Operations Manager Datasheet – Proactive Monitoring combines the implementation of incident and problem management processes with technical tools and reports to tune Microsoft System Center Operations Manager for your environment.
