dougmcclure.net — thoughts on business, service and technology operations and management in the digital transformation era

Bookmarks for October 13th through October 14th

by delicious on October 14, 2009

in General

These are my links for October 13th through October 14th:

IBM – ESDA instances show up in the root of the tree – Question
How to prevent the ESDA instances with parent rules from showing at the root of the tree?

Answer
The following property should prevent the ESDA instances with parent
rules from showing at the root of the tree.

This property below is not in the RAD_sla.props file by default but it internally defaults to true.

impact.sla.showesdainstanceswithparentrules

If this property above is set to false in RAD_sla.props the old
behavior will execute. In other words, the ESDA instances with parent
rules will NOT show at the root of the tree.
Meru Networks Defines New Market Category With Industry-First Wireless Network Assurance Platform – Meru Networks, Inc., the pioneer in 802.11n enterprise networking, today announced it is creating a new category of wireless service assurance with the introduction of the Meru Networks Service Assurance Manager (SAM) platform. Meru Networks SAM is designed to rein in the increasing operational costs that come with operating business-critical applications on all-wireless networks and accelerate the transition of the $16 billion enterprise wired Ethernet switching market over to Meru Switched Wireless.
IBM boosts business agility in WebSphere middleware upgrade – The WebSphere BPM suite is being fitted with a native container as part of the platform's SCA (Service Component Architecture) capabilities. With this container, users can take the definition of a business process and turn it into an executing system in one click, Hayman said. SCA, Shimmin said, enables IBM to make its software more modular.
Also featured is "in-flight" change management for business processes. "You'll be able to modify that business process as it is executing," said Hayman.

Integrated governance and policy management is featured in the BPM suite to better bridge the conversation between business and IT leaders, he said.
Leading Network Sales Executive Joins Monolith Software – Monolith Software, a software provider with the industry's most flexible and versatile IT management solution, today announced that Bill Cannon has been appointed vice president of strategic sales

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IBM Tivoli Business Service Manager (TBSM) v4.2 IF4 and IF5 Available

by doug on October 14, 2009

in Business Service Management, IBM, Implementation, TBSM, Tivoli, Usability

We’ve released two new Interim Fixes for TBSM v4.2 this week. Check out my blog posting over on the official Tivoli BSM blog here.

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Bookmarks for October 9th through October 12th

by delicious on October 12, 2009

in General

These are my links for October 9th through October 12th:

IBM – Impact 5.1 Installation and Clustering – This STE will cover:
– Impact Installation and Configuration
– Impact Clustering
– Working With Data (time permitting)
IBM – Troubleshooting Webtop 2.2 installation issues – This STE will cover:
– Setting up debug levels and log file locations
– Known installation issues
IBM – Installing and Using the TBSM 4.2 ISA V4 add-on – This STE will cover:
– ISA V4.1 Overview
– ISA V4.1 install
– ISA V4.2 TBSM add-on install
– Using TBSM 4.2 add-on
– Driving a debug data collection
– When different TBSM data collectors should be used
– Interfacing with ESR
– Searching on-line docs
IBM – IBM Tivoli Netcool OMNIbus ODBC Gateway v5: Troubleshooting – This STE will cover:
– Logging
– Troubleshooting Steps
– Sample Errors and Solutions
Enterprise 2.0 meets ITIL: Building a social IT Service Management Practice, Part 1 « Oooh Shiny – So what is the use case for the Social SKMS?
However, as stated before information technology is about more than processes. When it comes to collaborating around aspects of an IT infrastructure, most organizations are stuck in the 20th century and use email, fileshares, etc. Progressive organizations might have implemented wikis or Notes databases for collaboration.

Still, all the negative aspects of this, information buried in emails, difficulties in finding information in a multitude of wikis, Sharepoint sites and fileshares, no communication across departs, geographies and hierarchies prevail in most IT organizations.

The social SKMS is an example of bringing Enterprise 2.0 functionalities and concepts to the IT organization and merging them with existing solutions already in place in many organizations, such as helpdesk, operations monitoring, change management, even CMDBs.

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