This week’s issue entitled “Change and Configuration Management Database: The Cornerstone of IT Process Improvement” is located here.

Past issues of interest include:

“The Greater Complexity of SOA Raises Issues that are quickly solved through ITSM”

“Gartner: IBM Tivoli leads in IT Operations Management”

• New IBM Software Delivers Real-Time Security Across Computer Networks
  The new software – IBM Tivoli Security Operations Manager – will be the company’s first product to incorporate technology from IBM’s acquisition of Micromuse, and comes only five months after the acquisition closed in February 2006. The software expan
  (tags: IBM Tivoli ITSOM security events SEIM NeuSecure Netcool)
• Monitoring Network Problems
  Mentor streamlines the complex and time consuming network maintenance and troubleshooting processes by automatically providing solutions to problems identified in the Radio Access Network (RAN). As subscribers move around the network and make use of their
  (tags: Schema Mentor RAN wireless user-experience)
• Tideway Foundation 6.0 Removes the Cost and Risk of Keeping Virtual Environments Compliant; Foundation 6.0 Penetrates Layers of Abstraction and Allows Customers to Visualize the Entire Environment – Virtual and Physical
  Tideway Systems today announces the availability of Foundation 6.0 – Tideway’s IT service configuration management product. Foundation 6.0 includes significant advancements in its support for virtualization technologies- such as VMWare, Sun Solaris contai
  (tags: Tideway ITSM ITIL CMDB appdisco app-dependencies app-topology)