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olution providers shopping for an MSP monitoring platform are about to get an easier way to test drive a new offering from AdventNet. Available in about two weeks, AdventNet’s OpManager MSP version 6002 will sport new features and a promotional program th
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The managed services market is in complete chaos, according to research conducted by N-Able, a provider of tools to enable managed services. Using a metric based on the Capability Maturity Model, N-Able has measured the capability of its partners to deliv
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For AutoTrader.com, a key differentiator of the Compuware Vantage suite was the flexibility to choose an end-user monitoring approach that best fit their business model. For AutoTrader.com, an agentless approach is critical since it doesn’t require consum
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nVision Software Technologies, Inc., the leading provider of continuous availability application solutions for enterprises, and ProactiveNet, Inc., the time-to-value leader in Business Services Management (BSM), today announce the companies have signed an
We had a great Support Technical Exchange (STE) session today on the IBM Tivoli support site, process and tools available. The presentation and replay should be available here. I was quite impressed with what the site has to offer in terms of having a one stop shop for “on-demand” support information, access to content, customizaiton and delivery options. I’m all for RSS delivery of this kind of information!
If you’re a former Micromuse Netcool customer, I encourage you to take a look at the presentation and get up to speed with what IBM Tivoli has to offer here (even if you get support from a business partner). It’s cool to see a support organization that’s so proactive and out there providing training and content like ours is. I’ve even seen these guys delivering ITIL training via this STE forum.
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ASG, an enterprise software provider to Global 5000 companies, has announced it has formed a worldwide non-exclusive OEM agreement with Ingenium Technology of Milan, Italy to strengthen ASG’s integrated business service management solutions. The initiativ
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A handful of start-ups are trying to upset the stodgy world of enterprise systems management software with open source and a more democratic approach to setting industry standards.