A recent Tivoli Beat talks about how the Netcool brand is bringing traditional carrier and service provider Service Management concepts to the Tivoli IT Service Management (ITSM) story.
New marketing stories and webinars are planned for the beginning of October as well so keep an eye out for those. Read the Tivoli Beat story here.
I’ve spent a lot of time this week within Netcool/RAD 3.0 managing my existing instance and installing an early release of patch 1 for Netcool/RAD 3.0. These activities exposed some things that I wanted to capture regarding backups and restoral activities for Netcool/RAD 3.0.
I’ve updated the Netcool/RAD 3.0 references page with the first item which is a simple modification to the $NCHOME/rad/bin/rad_db script so a full database backup can be taken that will include all of the table creation schemas. This is important if you’re using the internal Postgres database for any of your BSM solutions, the included demos, etc. By default, the rad_db backup option only exports the data and required inserts to restore the data into a pre-existing database table. This should allow for a full restoral of the internal Postgres database on a different system.