I worked up a pretty slick demo for a client this week who expressed an interest in Business Activity Monitoring (BAM) as part of their Service Oriented Architecture (SOA), Enterprise Service Bus (ESB) and Websphere MQ/Message Broker/ESB evaluations. I’ve had many thoughts on this topic from my past, but the work on this demo and discussions with the client affirmed that leveraging the Tivoli Netcool/RAD platform and enabling technolgies/products as an entry point into Business Service Management (BSM) or Business Activity Monitoring (BAM) is viable. Maybe it’s just the way my brain works, but bringing a Service Oriented Architecture and associated services to life with the Tivoli Netcool/RAD Business Service Management (BSM) / Business Activity Monitoring (BAM) solution was really quite easy.

I continue to be amazed by the depth of assets and resources that we have here at IBM. The things that I’m seeing come from our Service Oriented Architecture (SOA) efforts are incredible enablers for creation of the Business Service Management (BSM) and Business Activity Monitoring (BAM) practice. The BSM, BAM, BPM, B-I-N-G-O acronym soup of technologies, products and concepts will benefit greatly should the concepts of service orientation take hold in the mainstream and we can make it easy for clients to grasp these concepts, give them straight forward and easy ways to change from the legacy ways of enterprise and service provider architecture and design, and support them with solutions that help them manage, monitor and leverage these investments for the betterment of their business goals and objectives.

Lots of exciting times in the future for sure!