thoughts on business, service and technology operations and management in the digital transformation era
by delicious
on July 11, 2007
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Some are unique to this realm, while others are more commonly used terms that have a unique meaning when used in a service management context.
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That’s the situation unfolding at Compuware, where CEO Peter Karmanos apparently slammed his sales staff during a call with Wall Street analysts.
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Record sales order growth in key European markets including Germany, Switzerland and France with continued performance reported across North America and Asia Pacific regions M
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Open Source Enterprise Data Mashups & ETL for MySQL, Amazon S3, SalesForce.Com
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Promise to Not Assert Patent Rights Is Single Largest Commitment of Its Kind; Latest in a Series of Patent Pledges and Support for Open Standards
by delicious
on July 10, 2007
by delicious
on July 9, 2007