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Next-generation dashboards leverage the complete power of the new suite of performance management tools – rich user interfaces, the ability to use multiple data sources, fast performance and integration with other BI tools.
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To help you get started, Neil will be joined by IBM service management experts Pierre Coyne and Richard Knaster, who will provide an overview of key Service Management transformation entry points: portfolio management and business service management.
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Targeted toward Practitioners and Vendors, the intent is to create a platform where the Vendor community is able to demonstrate how they individually (or specifically) contribute to the overarching needs of the IT Management community.
Found a guy that I could really get along with – Steve Cotton, CEO of FireScope. I’ve known about FireScope for some time now, but I didn’t know about Steve and his passion for Business Service Management (BSM). (John – you need to reach out to him!)
Steve posts about how he’s seen “BSM from the CEO Perspective” evolve over his tenure in executive management positions. I think Steve’s got the right approach and passion for BSM and it sounds like he’s leading FireScope down an path full of innovation for the BSM market.
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“Business Service Management, in my opinion, represents the best approach to resolving these issues and making IT a full partner to the success of the business. That’s because, as I see it, BSM is all about measuring and reporting IT in such a way that a VP of Sales, the CFO and CEO can all easily grasp what IT is doing for them and the business as a whole. It’s about looking at technology from a completely different perspective that lifts the discussion above the technology and focuses on the end result.”
“I’m passionate when it comes to Business Service Management. Of the multitudes of emerging technologies I’ve seen in the new millennia, I thoroughly believe that BSM and the best practices and processes surrounding it will have a lasting impact on technology and the perception of users and administrators. The days of technology for technology’s sake are over, at least as far as the business world is concerned. It’s time for IT to prove its value and align its focus on the business.”
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Wonder why they choose these guys over local Alterpoint or nearby Voyence. This is the second acquisition in the NCCM space after Opsware picked up Rendition Networks. IBM still lacking in tihs area IMO.
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Service Automation is a super-set of device-focused datacenter automation. While datacenter automation offerings are essentially limited to server provisioning, Svc Automation delivers a much broader and deeper IT and business service delivery capability.
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By combining BMC software, Emprisa technology and RealOps’ AMP IT process automation software will help BMC provide the orchestration layer to automate such configuration management tasks across various IT domains.
*What’s IBM’s play here???*
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The deal will also allow SAP to integrate BI capabilities, which allow companies to analyze large amounts of data to improve business performance, more deeply in its own software applications, analysts said.
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… through Managed Objects “single pane of glass” service perspective, the agency will ensure high availability and performance for those applications associated with port of entry operations – including passenger and cargo entering and leaving the
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right candidates with great experience and passion, candidates willing to re-think about how IT operations and BSM tools have historically been delivered to the customer- proprietary framework vs an open framework leveraging Web 2.0, Mash-Up’s, AJAX, e