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This guide provides a set of template scenarios that help users understand how to model their managed resources and business components using the Common Data Model. Reports that show how Tivoli management products make use of the Common Data Model.
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To make this as accessible as possible, we’re going to strip away the technologies and processes and start with a high level statement of what Business Service Management strives to achieve.
* Good info – but how does one execute and implement this? *
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We’re providing a level of granularity with new types of health indicators, and there is a question as to how they incorporate that into their current process and that’s a key project for us,” Heimlich said.
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Logfile management – Redmonk Client
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The Tivoli EIF Probe is used to support event flows from event source products such as Tivoli Enterprise Console(TEC), IBM Tivoli Monitoring (ITM), and NetView.
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This article is the fourth in a series sharing a design framework for dashboards and portals.
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Managed Objects, the Business Service Management Company, announced today the availability of Service Contract Management™ (SCM), which significantly reduces the time, effort and resources required to create, manage, and maintain service contracts.
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Excel charts, non-Excel charts, dashboards, tutorial screencasts, best practices in information visualization, presentations, bad charts, good charts: this is what I’d like to share with you and I hope you want to share it often…
The Dashboard Spy has a nice profile on the dashboard / portal / reporting capabilities in the FireScope appliances.
It may be just me, but I continue to struggle with what a dashboard should look like. I see lots of screenshots these days that look more like reporting and portal type solutions packed with way too much information for easy consumption. I like a lot of the capabilities I see in the FireScope product, but I’d like to see some screenshots of what they feel are true Business Service Management dashboards for both an IT and LoB/non-IT audiences. What I see here is more in line with specifics for the IT Operations audience.