-
The VSE is able to collect up to 130 end-to-end Key Performance Indicators (KPIs) in real-time, and now with its KPI Mediation Device (KMD) technology it offers reporting software that compiles customer data in a user-friendly dashboard
-
Velocent Systems’ Service Level Agreement (SLA), Customer Experience Monitor (CEM) and Business Intelligence (BI) solutions address the technical challenges of existing and next-generation wireless data networks in a business-focused manner
-
The HP Automated Operations 1.0 software suite is composed of IT Service Management, Business Service Management and Business Service Automation solutions and integrates assets from HP OpenView, Peregrine, Mercury and Opsware.
-
“This blog series is an effort to clear up the confusion and discuss key concepts, best practices, and innovations around BSM and point out critical elements that need to be addressed when considering BSM.”
* *PR on Blog Postings??? **