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At this crossroads there are two choices: BAU or what I am calling Compuware 2.0. We have selected Compuware 2.0. However, since there has been enough chatter about Compuware 2.0, I decided to tell you a bit about what it is. And, what it is not.
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Taking the BS out of BSM
*BMC’er blogs about BSM*
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– Deep insight into service relationships that exist among end users, business services, IT resources, and critical infrastructure components
– Quest delivers the information required to diagnose and troubleshoot pesky application performance issues
A newcomer to the Business Service Management (BSM) conversation has emerged from BMC over at BSM Views. He’s got a great tag line for his blog “Taking the BS out of BSM”! Wish I would’ve thought of that!!
Brian shares his blogs mission in his About page.
“As IT becomes an increasingly critical driver of business, the pace of maturity and change increases within the IT department, and many smart strategies are being employed with, at times, great results. IT now has a direct effect on the bottom line. In my work with BMC Software, I talk IT strategy with diverse organizations weekly basis, and this blog is a attempt to share many of the good ideas I am exposed to.”
Welcome to the BSM conversation Brian! I look forward to what you have to say and helping you “Take the BS out of BSM”.
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Welcome to the IBM® Tivoli® Business Service Manager Wiki where you can find and contribute information and scenarios about the product.
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There’s sort of a category collapse going on where CPM and BI, reporting, [and] analytics are kind of starting to merge. The lines are getting very grey and I think customers are broadly viewing all this stuff now as performance management.