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thoughts on business, service and technology operations and management in the digital transformation era

Interesting Links for October 29th

in General

Links that I have found interesting for October 29th:

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Interesting Links for October 24th

in General

Links that I have found interesting for October 24th:

  • Compuware Final Financial Results for Q2 Show Strength in Product Commitments, Maintenance Fees – "The company's transformational Compuware 2.0 initiative continues to have a positive impact on operations," said Paul. "Additionally, we remain on track to launch the company's long-term strategy in late November. Through this plan, Compuware will deliver a significant opportunity for growth and improved organizational efficiency."
  • Service-now.com Hires Gadi Yedwab as VP of Product Development – Service-now.com, the pioneer of on-demand IT service management, todayannounced Gadi Yedwab has joined the company in the newly created positionof vice president of product development. Yedwab joins Service-now.com fromQuest Software with 20 years of experience managing and developingsuccessful enterprise software companies and products. Yedwab will beresponsible for Service-now.com development, support, operations, usercommunities and documentation.
  • Another view on the difference between SOA managment and SOA governance – The tactical (or business management) dimension provides a number of business activity monitoring and analytics capabilities that enable some human agent to watch over business operations,identifying opportunities and diagnosing problems as they occur so as to ensure that the services supporting a given business task are performing in accordance with service level objectives. Tactical services management provides end-to-end visibility and control over all parts of a long-lived, multi-step process that spans multiple applications and human actors in one or more enterprises.
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Wow, the first fix pack that I can recall (cumulative IF’s) for TBSM v4.1.1 has been released. The FP has a few new fixes and includes IF content for IF10, IF8, IF7, IF6, IF5, IF4 and IF1. The new IF 10 is focused on the ITM based MOSWOS stuff.

Fix Pack 1 Details

FP1 FTP – Pending


IF 10 Details

IF 10 FTP

IBM® Tivoli® Business Service Manager Fix Pack Version 4.1.1-TIV-BSM-FP0001

This Fix Pack will include the following APARs:

IZ25279 – SETTING IMPACT.SLA.SECONDSTILLSTARTSTANDALONE ON BACKUP SERVER

IZ27435 – IFRAME CAUSING A YELLOW TRIANGLE BROWSER ERROR.

IZ28625 – SERVICE TREE IS MISSING INSTANCES UNDER INTERMEDIATE CHILD

IZ29610 – SERVICES DUPLICATE IN THE SERVICE TREE AFTER DESKTOP IS LEFT

IZ30800 – ESDA QUERY CAN NOT EXCEED 1024 BITES

IZ30976 – ESDA INTERFACE NEEDS TO CHECK FOR ALLOWABLE CHARACTERS

IZ31843 – PARENT SERVICES DELETED AFTER CHILD SERVICE IS INVALIDATED

IZ33067 – INCOMING STATUS CAN’T ADD 2 GOOD THRESHOLD FILTERS

* APARs that are included in this Fix Pack from IF10:

IZ26328 TBSM AGENT SUPPORT HAS LOCALHOST DEFINED IN BROWSER VIEW.

When the TEPS client is used, from non-TEPS server machine, the Browser Views for the TBSM Common Agent workspaces give the following error:
The “View Has Not Been Defined” screen is not correctly loaded -connection to localhost on port 1920 failure message received.

IZ26665 TBSM EVENT BROKER LOG MONITORING DOESN’T PROCESS THE LOG

Incorrect values are displayed in the TBSM Event Broker workspace. For example, in the table workspace the Read column shows values, but all other value columns are 0.

IZ24290 TBSM PROCESSES (SECURITY MANAGER/GUI FOUNDATION) REPORTED INCORRECTLY AS DOWN IN ITM (TBSM AGENT).

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