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thoughts on business, service and technology operations and management in the digital transformation era

While not entirely new, Zyrion is emerging now with a rebranded look and focus on the mid-market, SME space with their hybrid Business Service Management (BSM) solution.

The company formerly known as Fidelia, acquired by Network General in early 2006 and then spun out as Zyrion in early 2008 has been slowly revamping and putting a new message together focused on BSM for the mid-market and small to medium enterprise companies. It looks like they’re in the final phases of their rebranding and launch process now building up their sales and marketing teams for 2009.

While a complete unknown to me previously, Fidelia’s NetVigil seems to have focused on a “jack of all trades” approach towards fundamental monitoring and management. They’ve got a little bit of everything in their NetVigil based solution now named Traverse.

I classify this as a “Hybrid BSM” product as it’s not focused on BSM exclusively but as just another component supplementing the underlying monitoring and management features that it’s performing. They’ve got monitoring and management capabilities in just about all the key areas needed to drive BSM. The challenge with these hybrid solutions is the quality of that underlying monitoring and management capability compared to more best of breed approaches.

Assuming their product is viable and does what they say it does, Zyrion Traverse would compete against the following companies: Nimsoft, FireScope, SolarWinds, ScienceLogic, What’s Up Gold, PacketTrap, ZenOSS, Hyperic and OpenNMS. To some degree I think they’d compete against Quest Software and the new focus for Novell (MO) although pricing may not be aligned.

While many of these products don’t necessarily have a BSM story at this time, it would be something easily added to their foundation of monitoring and management. I think Zyrion will compete more in the fundamental monitoring and management area near term rather than the BSM area.

Regardless, welcome to the club Zyrion. I look forward to watching you grow, compete and innovate in the Business Service Management space. Feel free to join in the conversation Vikas, Sandeep and team!

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Interesting Links for November 4th

in General

Links that I have found interesting for November 4th:

  • Novell's Management Quest May Leave Growing Businesses Behind – Novell's move into the business service management market makes competitive sense for the company. However, with entry-level pricing starting at $100,000, and many implementations topping $1 million, it's an odd fit for Novell's focus on small and midsize businesses.
  • :: Zyrion Business Service Assurance :: – Zyrion was founded to address the evolving business service management needs of enterprises given the increased complexity of IT infrastructures that include distributed applications, virtualization, SOA and cloud computing. Zyrion's technology determines the impact of infrastructure problems on IT services.
    Business Service Assurance

    Zyrion's mission is to unravel the complexity of managing IT infrastructure by offering a Business Service Management solution that is easy to use for large to mid-level enterprises. Zyrion's products are designed to align IT with the needs of the business by providing IT information that is relevant to managing the day-to-day operations of the business.

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Interesting Links for October 31st

in General

Links that I have found interesting for October 31st:

  • Compuware 2.0: still crazy after all these years? – According to Compuware’s Paul though, refocusing Compuware will keep it in good shape for the next 35 years. “We had miscellaneous ‘skunkworks’ projects going on, marketing programs that were done on a one-off basis – lots of inefficiencies,” he says. “We needed to create a vision for what the company is doing in fiscal 2009, and that is what Compuware 2.0 is all about.”

    Will Paul and CEO Karmanos think about spinning off product lines that are no longer seen as core? “We will support our customers,” says Paul. “To put it obtusely, we are looking at all options. Breaking things apart or spinning them off could be one of those.”

    Summing up Compuware 2.0, Paul adds: “We’re creating an environment for optimising IT performance. We are global, cool, innovative. We wanted Compuware 2.0 to highlight the best of where the company has been, with something a little edgy. Right, wrong or indifferent, we want to be noticed. Heck, it got your attention!”

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