Links that I have found interesting for January 8th:

• NOVELL: Jeff Jaffe’s Blog » Blog Archive » Novell’s 2009 Technical Strategy and Process – Our Managed Objects acquisition further enhances data center management, as well as placing us in the middle of exciting developments for Business Service Management.
• Announcing Business Availability Center 8.0 – Making Business Service Management a Reality – In a post last year, I talked about how to move from user experience monitoring to user experience management, you need to be able to figure out what is the cause of a measured user experience problem, like slow on-line check-in times. I talked about a tool we have called Problem Isolation that helps do to this figuring out.

  Up till now, Problem Isolation has used just performance data measured by our agentless probes (from a product called SiteScope) in order to correlate between a top-line performance metric (like online check-in times) and the health of services that top-line metric depends on (database, app server, integration bus, etc). But there is another source of data we haven't included until now — the events collected by our operations product, HP Operations Manager. If you have HP Operations Manager, you have a massive source of information that can also be used to determine where top-down performance problems lie.