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A Truck Load of TBSM Support Notes

in Best Practices, IBM, Implementation, TBSM, Tivoli, Uncategorized, Usability

Tivoli Business Service Manager: Troubleshooting

TITLE: workaround: if webGUI fp1 already applied before TBSM 4.2.1 install
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443569&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: How to install TBSM dashboard where Tivoli Netcool/OMNIbus Web GUI: 7.3.0.1 is already installed.

TITLE: IZ82209: NEVER CREATE MANUALLY A DATA SOURCE NAMED RAD_POSTGRESQL_DS. IT WILL OVERWRITE THE TBSM (INSTALL CREATED) ENTRY.
– URL: http://www.ibm.com/support/docview.wss?uid=swg1IZ82209&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Manually creating a data source called “PostgreSQL_DS”, will overwrote the system

TITLE: How to implement SCS system cloning solution with TIP load balancing
– URL: http://www.ibm.com/support/docview.wss?uid=swg21442707&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: I’d like to utilize SCS for my TIP environment, but I use DB2 and TIP failover. How do I use the SCS with DB2 Load balancing?

TITLE: IZ81885: API TO GET THE SERVICE TREE FROM TBSM
– URL: http://www.ibm.com/support/docview.wss?uid=swg1IZ81885&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: product IBM Tivoli Business Service Manager

TITLE: Build Custom Canvases with ESDA or Autopop Service instances
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443578&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Can I build Custom Canvases using ESDA or Autopop Service Instances in TBSM 4.2.1?

TITLE: install fails, something is wrong with DE
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443461&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: ./listIU.sh returns error: ACUIR00003E The query failed with return code, 2

TITLE: Queries in ESDA rules hard to troubleshoot
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443719&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Is there a way to test the ESDA query before saving it?

TITLE: Invalidate ESDA instances rad_shell
– URL: http://www.ibm.com/support/docview.wss?uid=swg21441103&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: How do I invalidate services for TBSM 4.2.1 ESDA instances through rad_shell?

TITLE: Taking Solaris compilers off
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443173&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: What is the impact of removing the SUN GCC compilers after installing TBSM 4.2.1?

TITLE: Missing Configuration Items and Relationships after importing TADDM data into TBSM
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443395&myns=swgtiv&mynp=OCSSSPFK&mynp=OCSSPLFC&mync=E
– ABSTRACT: After performing an data pull integration from TADDM into TBSM using the XMLToolkit, some configuration items and relationships are missing in TBSM.

TITLE: IZ81602: TBSM 421 EVENTS NOT SHOWED CORRECTLY
– URL: http://www.ibm.com/support/docview.wss?uid=swg1IZ81602&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: False bad status in service model

TITLE: rad_radshell exits fails to start TBSM secondary server keystore
– URL: http://www.ibm.com/support/docview.wss?uid=swg21440948&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Starting radshell on secondary server generates the following error in the radshell log file:

TITLE: Install AIX TBSM 4.2.1
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443178&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: following error: com.ibm.ws.wim.ProfileManager loginImpl com.ibm.websphere.wim.exception.DuplicateLogonIdException: CWWIM4538E Multiple principals were found for the ‘tipadmin’ principal name.

TITLE: Webtop AEL filters not working with TBSM 4.2.1 Omnibus 7.3 WebGui
– URL: http://www.ibm.com/support/docview.wss?uid=swg21440996&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: webtop filters not working properly with the following combination: TBSM 4.2.1 FP1 WebGui 7.3 IF0002

TITLE: AEL right click menu list
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443754&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Why some userid only see 3 items in AEL right click list, and others see many more choices in an AEL right click menu?

TITLE: TBSM state change service tree not updating
– URL: http://www.ibm.com/support/docview.wss?uid=swg21440998&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Initial state changes affecting service tree, however, additional clearing information not changing the status of service instances.

TITLE: Postgres Database Version 8.0.15
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443602&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: When will a fix pack or newer release of TBSM upgrade the postgres database?

TITLE: Impact TBSM postgres database conflict
– URL: http://www.ibm.com/support/docview.wss?uid=swg21443409&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: TBSM postgres database crashes after running for a few hours

TITLE: Right Click options for new service tree don’t display
– URL: http://www.ibm.com/support/docview.wss?uid=swg21440986&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: When building a custom service tree, right click actions unavailable.

TITLE: FP1 Installation TBSM Fix Pack 1 Error
– URL: http://www.ibm.com/support/docview.wss?uid=swg21441011&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: Installation of TBSM 4.2.1 Fix Pack 1 does not complete, errors out.

TITLE: Apache Tomcat Vulnerability TBSM 4.1.1
– URL: http://www.ibm.com/support/docview.wss?uid=swg21442911&myns=swgtiv&mynp=OCSSSPFK&mync=E
– ABSTRACT: New Vulnerability listed for Apache Tomcat Here: http://www.juniper.net/security/auto/vulnerabilities/vuln15325.html Does this affect TBSM 4.1.1?

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  • Wade Dobson

    Doug,

    I have posted to the INUG, and I was hoping to hear from you on this. In my environment, we are on VMware, RHEL5. We are seeing an issue sometimes where when you reboot the server, TBSM will come up, but going into the gui, you are not able to see the service tree. If we stop the processes and restart them (both TBSM and Tomcat) we can get the service tree to come up. I had thought that this was due to a dvswitch, but it is happening on an environment that does not employ the switch. Do you have any thoughts on this, or have you seen anything like this previously?

    Thanks,
    Wade Dobson