Links that I have found interesting for July 14th:
- Cordys Launches Innovative Platform for Next-Generation BPM and Cloud Orchestration – Cordys, a leading provider of software for business process innovation, has announced the general availability of its industry-leading Business Operations Platform (BOP-4).
Leading companies such as SOS International, U.S. Xpress and Tata Motors have already been using the Cordys Business Operations Platform and its unique, cutting-edge, Cloud technology to dramatically improve the speed of change, fundamentally altering the way they innovate their business operations to achieve a true customer-centric philosophy. The Cordys Business Operations Platform can be delivered in a completely web-based SaaS solution, on-premise or in a hybrid model.
- What do I do for a Living? – Step 2: Performance Monitoring | A Monitoring Odyssey….. with Monolith Software – This blog post will discuss Step 2 of my NSM pecking order – performance monitoring. Hopefully I have adequately established that availability monitoring is the most obvious first place to start your efforts in the monitoring & management arena. You will look pretty silly as an IT professional if you have invested money in monitoring software and are still surprised by outages that occur. Just yesterday I was talking to a friend of mine at Cisco. One of his customers is rolling out tens of thousands of IP phones to their locations. They recently spent a significant sum of money on management software from one of the large vendors. The big issue with that is the software did not detect and notify them of an outage. They found out about it when they became inundated with calls from the remote locations employees complaining that they couldn’t make phone calls. Oops.
- What do I do for a Living? – Step 3: Fault/Event management | A Monitoring Odyssey….. with Monolith Software – This blog post will discuss Step 3 of my NSM pecking order – fault/event management. In my career I have worked for Cisco Systems and did a lot of network infrastructure consulting with clients. Many times during my career I have been called upon to help client troubleshoot a network outage. After getting the usual explanation of how the network suddenly went down, nothing has changed, my rear is on the line here if this isn’t fixed right away, etc. I generally ask to see their event console to try to identify what has happened.
- The KRI Library : Operational Risk Taxonomy Public Loss Data – KRIeX.org is a web-based environment that provides a set of related subscription services designed to enhance a business’s ability to identify and monitor real-time risk metrics via an embedded KRI Framework. KRIeX includes an industry generated Library of risk indicators; an on-line service to support the collection, aggregation, and management of risk indicators across a corporation; and a benchmarking platform for internal or external (peer group) comparison.