These are my links for July 13th through July 14th:
- Video: Firefox about:config hacks that can speed up and customize your browser | TR Dojo | TechRepublic.com – Unbeknownst to many users, Firefox has a whole host of application settings (called preferences) that aren’t found under the regular Options or Preferences interface. These preferences, both hidden and not, are stored in a prefs.js file. Prefs.js is a plain text file located in the Firefox profile folder. You could edit the file using a text editor, but there’s an easier and somewhat safer way. In this IT Dojo video, I’ll show you how to access and modify Firefox’s hidden preferences using the browser’s about:config feature.
- Zyrion Launches Next-Generation Traverse Business Service Management Solution – Zyrion Inc., a leading provider of Business Service Management (BSM) and IT infrastructure monitoring solutions, today announced the release of Traverse 5.0, the next-generation of the company's leading integrated network and business service management solution. Traverse 5.0 delivers the customization, flexibility and visibility that empowers medium and large enterprises with high quality and relevant actionable information. The enhanced Traverse solution enables organization to respond more quickly, more efficiently and more effectively to ensure the optimal performance of IT infrastructure and dependent business services.
- People Over Process » AccelOps All-in-One IT Management – There are many definitions of what BSM (”Business Service Management”) is exactly. The one I tend to settle on is very top down: helping you figure out how your cash-flows are effected (good or bad) by your IT. To get to this point, you at least need a way to create a rudimentary “model” of the IT that builds up a “business service,” were that service is the revenue generating process that’s supported by IT.
Somewhere in the middle is the important part of just knowing what parts of the business various parts of IT are used for and, thus, knowing how changes to these IT assets will effect the business…that is, company revenue. Once you’ve done this mapping (these servers, routers, and applications, and events map to “process customer order”), you can, in theory, start to monitor the health of that business service rather than just the individual IT component.
- Tivoli Appliances for ITSM and Monitoring – IBM Tivoli Foundations Application Manager is a systems resource appliance designed for general business IT organizations. It provides the capability to comprehensively monitor, alert, and report on the performance and availability of the server operating system, databases, and e-mail applications. IBM Tivoli Foundations Application Manager has built in best practices, domain knowledge, enhanced problem determination tools, and expert advice.
IBM Tivoli Foundations Service Manager is a service support management appliance, designed for general business customers, that provides basic service desk capabilities through IT Infrastructure Library® (ITIL®) aligned service request, incident, and problem management processes.
- OpTier Recognized as a Hot Vendor in Business Service Management by a Leading Independent Research Firm – OpTier(R), the leader in Business Transaction Management(TM) (BTM) for the enterprise, today announced it has been recognized by independent research firm Forrester Research, Inc. as a hot vendor in Business Service Management in the firm's overview of BSM solutions report entitled "Who's Hot in Business Service Management" published on June 11, 2009.