These are my links for June 10th through June 12th:
- Who’s Hot In Business Service Management – Enterprises continue to invest in BSM projects, even with the economy going into recession, and BSM has been the battle cry of IT management software vendors for several years now. As a technology, it is founded on the ability to map business services to infrastructure components: This should provide visibility into IT from a business standpoint and give IT the ability to become more efficient and better aligned with the needs of the business. The vendor landscape for BSM has changed dramatically since the last Forrester Wave™ in Q1 2007. Forrester therefore interviewed 20 vendors and their customers to document the current vendor landscape for enterprises planning a new BSM project. The right solution depends on the chosen enterprise route to BSM, the existing infrastructure resources to be monitored, and the reporting needs. Also, only one-third of the effort for BSM is technological. The rest is addressing organizational challenges and establishing BSM processes.
- IBM Tivoli Netcool Impact and Netcool Omnibus Training for Tivoli User Group Members – June 17th 9am-4pm
- Vantage for Business Service Management by Compuware – Vantage for Business Service Management correlates disparate data sources across multiple platforms and delivers real-time and historical business-relevant information.
- Knoa Drives Proactive Resolution of Application and End-User Performance Issues – “The focus of Version 5.5 is proactive resolution,” said Lori Wizdo, vice president of Marketing for Knoa Software. “Knoa EPM 5.5 introduces advanced end-user analytics, the most comprehensive alerting available in the performance management industry and enhanced correlation and analysis capabilities – all of which enable customers to quickly turn the Knoa end-user and application performance metrics into proactive remediation initiatives to both improve performance and reduce costs.”