Links that I have found interesting for May 27th:
- HP Problem Isolation software – HP – BTO Software – HP Problem Isolation helps you isolate, triage, diagnose and resolve problems quickly. This software helps put performance data in a business context, correlate data across heterogenous systems and communicate more effectively across organizations. It provides a single point of access into your application problems and likely causes using advanced guided process. This helps reduce time to resolution and increase time between failures, allowing IT to shift its focus from keeping the lights on to being a more strategic catalyst for business.
- Advanced analytics reduces downtime costs – isolation – Making Business Service Management a Reality – – Part one of the isolation process is to restrict what we are looking at to the relevant IT items.
Part two of the isolation is the heavy math from HP Labs, with more patent filings. It is a form of regression analysis, where application or end user response time monitoring is the dependent variable and all the infrastructure metrics are independent variables. In plain terms, if end user response gets worse find the infrastructure metrics that get worse. When end user response gets better find the metrics that get better. The more closely an infrastructure metric tracks the end user response the more likely it is to be the cause.
Isolation part 3 is to include non-time series data. In the screen capture below you see planned changes and incident details (think alerts) on the timeline. Unplanned changes can also be displayed. Changes are pulled from the CMDB and incidents can come from any management system that can send alerts. - IBM – Webtop URL tool with alerts table data – This article details how to pass the value of a alerts.status field to a URL tool that you create without including the query string. Any one that needs to pass information to a URL tool such as a Node name or Location.
- IBM – Webtop: Broken links in migrated HTML pages – After migrating HTML pages from earlier versions of Webtop to 2.2, why are my navigation links broken and is there anything I can do about it?
- IBM – MustGather – Webtop 2.2 – Map problems – A list of items to provide to IBM when you need assistance with Map issues.