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Tivoli Business Service Manager Tip of the Week #8

in BSM, Business Service Management, Event Management, IBM, Implementation, Netcool, Netcool/OMNIbus, TBSM, Tivoli, Usability

Did you know that when you’re considering application of TBSM interim fixes (IF) and fix packs (FP) that you should also review those that may exist for your Netcool/OMNIbus installation?

While TBSM v4 has always given you the option to install Netcool/OMNIbus in support of your TBSM deployment, the TBSM IF’s and FP’s DO NOT apply any updates for Netcool/OMNIbus, Probes or Gateways.

The Netcool/OMNIbus team puts out a great reference for guiding you along the recommended update path. Check out the Netcool/OMNIbus Fix List here.

Another great resource is the monthly Customer Support Technical Information Newsletter for Netcool/OMNIbus. Here’s the March 2009 version. Do we need something like these for TBSM?

Here are some other useful resources for supporting your Netcool/OMNIbus deployment. Review them closely and consider updates, fixes and patches every time you may be doing the same for TBSM!

Netcool/OMNIbus Support Portal

Netcool/OMNIbus Support Documents

Netcool/OMNIbus Documentation