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EMA BSM Webinar with Paul Burns May 7th

in analysts, BSM, Business Service Management, EMA, EMC/SMARTS

This is the webinar that will discuss the results of the survey that many of you may have taken a couple months back for Paul Burns over at EMA. Check out the details here. Check out a brief intro from Paul here.

Date: Thursday, May 7, 2009

Time: 11:00 a.m. Pacific / 2:00 p.m. Eastern

An array of IT management tools, products and processes is available to help ensure IT organizations deliver value. Yet one of the most talked about objectives for IT organizations – alignment between business and IT – remains elusive. This is where Business Service Management (BSM) comes into play.

In the first half of 2009, Enterprise Management Associates (EMA) completed a new primary research study of the BSM segment. Join EMA Research Director Paul Burns for this 45-minute Webinar to get highlights from this latest research and:

– Learn how BSM can help align your IT organization with business
objectives
– Understand the most important elements of BSM solutions
– Hear how IT organizations are getting the most out of their BSM
solutions

Whether you are new to BSM or already implementing a BSM solution, attend this informative Webinar and get best practice advice for your BSM strategy!

*This Webinar is a sponsored event, and EMA shares registration information with the event sponsors.