Links that I have found interesting for February 18th:
- How to Move Beyond the CMDB in ITIL Version 3 – This global outsourcer uses Compuware's Vantage Business Service Management (BSM) as the technology to enable the SKMS. The underlying data comes from service desk, change management, event management, and asset and configuration management, to name a few.
BSM is a natural fit to do this since its goal is to align IT services with business objectives by correlating disparate data sources, and helping IT map its services to the critical business processes they enable. Moreover, BSM provides a solid understanding of business impact in terms of costs, user experience, service status and more—helping IT understand its contribution to business success. More details on how BSM enables the SKMS will follow in a future article.
- BMC Software Continues the Data Center Revolution with Enhanced Service Automation Portfolio – BMC Service Automation also delivers a service-oriented, real-time view of their operational infrastructure. Through integration with BMC Atrium CMDB and BMC Remedy IT Service Management Suite, BMC’s Service Automation components can correlate and map IT decisions directly to the impact they will have on the business. Potential changes to services can easily be assessed for risk and impact to the business, and systems can be prioritized according to business service criticality and interdependencies. The results allow IT to become a business enabler by reducing time to deploy new services and allowing the IT organization to quickly react to and evolve with business demands.
- ASG Software Solutions Rolls Out Affordable Solutions for Step-by-Step BSM Advancement – ** Is this a blatant copy of BMC's "Path to Value" story? **
Businesses worldwide are embracing ASG’s “Path to Optimization” because it addresses their pressing need to gain visibility and control over their IT investments, which equips them to reduce costs and optimize business efficiency. ASG’s groundbreaking program provides companies with an easily implemented, entry-level approach to BSM, which provides the foundation for a federated configuration management database (CMDB) and a configuration management system (CMS) when the organization is ready for more sophisticated BSM implementations.
- FireScope BSM (FireScope, Inc) – Networking/Performance – Datamation Product Watch – New in the latest FireScope BSM release is enhanced performance via a redesigned core engine based on Enterprise Service Bus architecture (the vendor states that the new engine is capable of processing data better than 3x faster than the previous version), an inline reporting engine, and the ability to share dashboard pages with other team members.
FireScope BSM is available now, with pricing starting at $2,450 (BSM:BE with support for 50 elements). A free 28-day trial is also available.
- Get On the Bus – FireScope 3.0 Drives IT Success – "Our new BSM 3.0 is designed to make IT management even easier by maximizing automation and effortlessly collecting your data," says Mark Lynd, President of FireScope. "In addition to ESB, we've added a number of usability enhancements to this version that really lower your complexity while letting you do more with less effort. The ease of aggregating business or operational data from throughout your environment is just incredible."
While the big four's BSM require consultants, complexity, endless deployment and most of all, money, FireScope centers its products around simplicity, affordability and ease of use – all deployed in a timely, efficient manner. In other words, FireScope BSM can curb your costs immediately.
- ESXi monitoring – Free ESXi Monitor for VMware infrastructure – Veeam Monitor – The Veeam Monitor Free Edition is an easy-to-use VMware monitoring solution designed to meet the day-to-day needs of VMware administrators who need real-time performance monitoring and alerting. Built from the ground up specifically for the virtual world, Veeam Monitor provides a bird’s-eye view of key performance metrics across your virtual ESXi infrastructure.