The first day of the IBM Tivoli Pulse 2009 was jam packed with information, collaboration, networking and information overload.
The opening session featured Al Zollar’s introduction to how Tivoli is leading the way to help client’s move to a Dynamic Infrastructure and participate in the broader IBM Smarter Planet initiative. Regardless of industry, market, country or challenge, the Tivoli story continues to broaden its focus and value proposition.
The focus is broad and wide. The message is deep and penetrates into so many areas. The capability to underpin a value oriented Business Service Management (BSM) strategy grows more powerful every year.
The key BSM sessions were packed. Dan Tabor, Senior Product Manager for BSM and Pierre Coyne, BSM Marketing introduced the broad BSM portfolio and go to market message. Dan reviewed were BSM has evolved over the past year and how the future roadmap continues to position the BSM story at Tivoli further and further into the market leadership role.
The second BSM session of the day happened to be one of my internal client’s called the IBM Global Account (IGA) team. Graeme Nimmo introduced the vision of moving from event and resource management to end-to-end business process (service) management within the core of IBM. Quite literally, when a new IBMer orders a new laptop, TBSM is used to provide an end-to-end view of all key monitoring, management, KPI’s and transaction response times for that scenario.
The final BSM session was the joint presentation with Tom Cahill of generationE and myself speaking on best practices for starting out on your BSM journey. Tom complemented this nicely with the real world experiences that our only AAA Accredited Business Partner in TBSM has acquired over the years.
I recorded all of these sessions in both video and audio format. I will post those on the blog as I have time over the next couple of weeks.
The day ended at a bar sometime around 3:30AM so pardon my delay in posting the first day’s recap! š
Track me down for that sticker. I still have many left.