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BSM – Bringing Sacks of Money

in BSM, BSM 2.0, BSM Lite, BSM4SMB, Business Service Management, Firescope, Nimsoft, Service Management, Zyrion

Ahh, Gary over at Nimsoft just shared a wonderful new definition for BSM. Nimsoft acquired Indicative Software and have been quietly working on incorporating a BSM play into the Nimsoft story. I recognized them as being the most stealthy BSM player in 2008. I just can’t get Gary to share anything with me…

According to Gary, he sees the potential to change the way BSM has always been done. He feels it’s now time to break the historical stereotypes of why BSM has been too expensive, too difficult, unrealistic and not providing any advertised value. I also believe that this is possible, regardless of what vendor you choose to use, when we start to think about what BSM really is to each individual company and what the value proposition should really be within each individual company and when we boil it down to something even more fundamental and simplistic for that company and their people and culture. When we put equal, if not more, emphasis on the things surrounding the technology being positioned for BSM (people, process, operationalization, politics, org structure, incentives), any BSM solution can be successful. Brush up on some of the points we’ve discussed here and with others in the industry in this “BSM Lite” area.

FireScope and Zyrion are also thinking along these same lines. The year 2009 couldn’t be a more perfect time to talk about change, doing more with less, breaking cost models and ivory towers and really getting back to some fundamental basics. Competition will be what gets us to BSM 2.0 and finally ridding the negative stereotypes and image BSM 1.0 has had.

I welcome Gary and the Nimsoft team to the BSM market and hope to learn more about how they’ve defined BSM, their vision, their technology, approach and more importantly how their clients are being successful (or not) adopting BSM with Nimsoft. I invite you to share more on this blog as a guest author or on a podcast with me!

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