Links that I have found interesting for November 11th:
- 10 questions on business service management: A discussion with Casey Kindiger – Not quite sure what business service management entails, where it’s headed, or what benefits it offers? CEO and founder of generationE Technologies explains how BSM works, how it’s evolving, and what your organization can gain from its implementation.
On a recent trip out to San Clemente, CA, I got the chance to sit down with Casey Kindiger, CEO and founder of generationE Technologies, to get his views on the future of business service management (BSM). He offered some practical explanations about the inner workings of this popular technology/business nexus-building strategy and how it relates to today’s corporate marketplace.
- Free tool collects logs, manages security and compliance – Network World – QRadar SLIM Free Edition (SLIM FE) enables IT managers to collect, analyze, report and store network, host, server, application and security event logs via syslog from routers, switches, security devices and servers.
- Roy Schulte on the BPM drive and SOA adoption – So is it complex event processing that has the most meaning to the business user?
Schulte: Absolutely. Business people won't call it complex event processing. Most of them will call it a dashboard. Or they will call it "situational awareness." If you've got situational awareness through a dashboard that's what the business people can see. You and I may know that under the covers of a dashboard is an application that uses the principles of complex event processing. But the users won't call it that. The users will call it situational awareness or operational intelligence.So do business people have any understanding of business process management?
Schulte: The business person may sit beside the business analyst while they are mapping out the business process but that's at development time. At runtime, the business user doesn't see SOA or BPM. What they do see is dashboards. They are seeing key performance indicators displayed. - Ylastic – Manage your cloud – A single unified interface to manage your Amazon Web Services environment – S3, EC2, SQS and SDB.
- Service-now.com Offers to Save the IT Service Management Industry From Struggling HP Service Desk and BMC Remedy Implementations – MarketWatch – Service-now.com, the pioneer of on-demand IT service management, today announced it is offering to save the IT service management industry from struggling HP Service Desk and BMC Remedy implementations through the power of technology built on the Internet and delivered via software-as-a-service. A new Service-now.com program guarantees reduced licensing cost and implementation time for HP and BMC customers while promising the elimination of ITSM software upgrades.
- Event Processing in Enterprise Operations (Event Driven Architectures) – The article "Returns on Event Processing" focuses on identifying and capturing returns within an enterprise. Paradoxically, event processing (EP) systems can't perform those functions by themselves, but rather EP sits in the center of the value identify-capture process. Let's define value-capture as minimizing or avoiding a cost incurrence or the capture of a profitable sale. In addition, there is both a first-mile and a last-mile in a successful event-processing implementation and Business Intelligence (BI), Business Activity Monitoring (BAM), and Business Process Management (BPM) play important roles. This article examines event processing in enterprise operations and how BI, BAM and BPM complement event processing in achieving returns.