Looks like we’re trying to rev up the community and offer an outreach to our clients. Funny, I must not be enough of an “expert” to have been asked to participate! You’re ALWAYS welcome here! (or just ask that your question is routed to me…) Can we play stump the experts? 🙂 It seems I’ve been doing that a lot over the past two weeks. Feel free to “jam” with me anytime!
ATE Ask the Expert online Jam session
What is the “Ask the Experts online Jam”?
The “Ask the Experts online Jam” is a valuable opportunity for the Global Tivoli User Community (TUC) Members to connect with 57+ real world experts on a range 40+ of Tivoli products. These experts, many from IBM development, are recruited to answer member questions for a concentrated period of 12 hours.
Products include: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, TBSM, All Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Most of the Storage management products, Products for Green, Asset Management products and so much more!
Here’s how it works in brief:
Step 1: A member has a question – usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the “Ask the Experts online Jam” web application to submit the question.
Step 4: The member gets an email notifying him/her that the question has been answered with a link to the “Ask the Expert Online JAM” web application where the answer can be viewed by all. MARK your Calendars for our first 12 hour Global “Ask the Expert Online Jam” session!
MARK your Calendars for our first 12 hour Global “Ask the Expert Online Jam” session!
Day/Timing:
Americas: 9:00 am to 9:00 pm EST; October 23
UK: 14:00 p.m. to 2:00 a.m. GMT; 23/24 October
Asia Pacific: 12:00 am (Midnight) to 12:00 pm Sydney EST, 24 October
To find the time in your city check out the Wold Clock meeting planner website.
Q&A
Do I need to register for this event? No need to register for this event, just make sure you are a registered member of the Tivoli User Community (www.tivoli-ug.org).
How will I know when this event is going on?
Mark your calendar to ask questions to the experts during the scheduled day and time in your time zone. All members of the Tivoli User Community will receive an email prior to the event encouraging them to ask questions via the Jam.