Links that I have found interesting for August 11th:
- Real ITSM | Making IT real – Idealised models such as ITIL®, COBIT and ISO20000 are all very well for theoretical discussions, but more and more people are discovering these models just don't fit the way we do things in the real world.
Join the movement that is sweeping the ITSM community. Find out about Real ITSM, as it is done in the real world.
Making IT Real. Get Real.
Real ITSM is created by The IT Skeptic.
- Dorado Software Announces Redcell(TM) OpsCenter for Automated, Converged Network, Systems and Storage Management – with Redcell OpsCenter, multiple vendor and technology devices can be proactively monitored in a single platform allowing administrators to identify the root cause of problems within minutes, versus hours, or days. Its multi-technology coverage includes routers, switches, wireless gear, security appliances, servers, PCs, storage devices and networked printers.