links for 2008-06-13

Doug shared with us his insights for implementing best practices for BSM, ITSM, and CMDB. We’ll continue this series with Doug next week with some insight from Denny Powell based on their conversation.

The technological area we specialise in is about bridging the gap between the boardroom and the IT department. Our software enables the IT department to show how it enables the business.

To promote understanding and advancement of Event Processing technologies, to assist in the development of Standards to ensure long-term growth, and to provide a cooperative and inclusive environment for communication and learning

Key Performance Drivers (KPDs) which in turn drive outcomes or Key Performance Indicators (KPIs)

The combination of BI and SaaS introduces the concept of “BI as a Service” that can complement or be an alternative way of accelerating BI in an organization.