Clearly, Tivoli’s ambition is to roll these two disparate disciplines into one, expanding the idea of “infrastructure” out from just computers and software needed to support the business, taking on a maximal scope for Business Service Management.
The software discovers the path an application takes across the infrastructure to deliver IT services and then determines a baseline of normal behavior to alert users when any components don’t live up to normal standards.
VMware will leverage the B-hive team and technology to offer proactive performance management and service level reporting for applications running within VMware virtual machines – on both servers and desktops.
With its roots in mainframe performance management products, the company evolved into systems management, and now puts itself in the business service management (BSM) camp.
“The cost of Sarbanes can make a 5-10% difference on pre-tax profit,” said Allen. “For that reason I don’t believe there will be any companies still public with revenue of less than $100m. They will all be acquired or merge with each other.”
“Adv in platform technologies together with strategic acquisitions by the major software providers has finally enabled serious solution providers to provide a fully integrated set of Service Management and Service Assurance solutions by a single vendor,”
Oracle Real User Experience Insight enables enterprises to maximize the value of their business critical applications by delivering insight into real end user experiences
The tool also allows creating and deleting BA. It also allows keeping the BA up-to-date, by looking at new relationships for the CIs that are part of a BA and adding the related CIs to the BA.
TELUS (TSX: T, T.A; NYSE: TU) has selected ReachView Technologies, an Alcatel-Lucent company, to deploy IBM Tivoli Netcool software into its network to deliver superior service and value to its customers while positioning the company for long-term growth.