This sounds interesting, and they’re making some technology acquisitions to beef it up. Is anyone using it? Is this something that’d fit into the traditional EMS/NMS tools group portfolio or is it something that’d only be in the DBA group? My guess is the latter, which generally means it’s a “SNIP” or Stand Alone Non-Integrated Product and not contributing information, data, events, etc. into the broader operations management and monitoring ecosphere.
William?
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About Oracle Enterprise Manager 10g
Spanning applications, middleware, and database management, Oracle Enterprise Manager 10g delivers integrated enterprise management for Oracle and non-Oracle systems to more than 21,000 customers worldwide. Employing a unique “top-down” approach to managing application and IT infrastructure resources, Oracle Enterprise Manager allows customers to focus on what matters for its business — greater agility, better service quality and lower operational costs. With a broad set of administration, configuration management, provisioning, end-to-end monitoring, service level management, and security capabilities, Oracle Enterprise Manager 10g helps customers manage service levels, proactively isolate business exceptions before they become emergencies, and remediate issues at any level spanning application and heterogeneous infrastructure — all within one management solution. Learn more at http://www.oracle.com/enterprisemanager.
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I don’t know about Oracle Enterprise Manager, but one of the places I work has ITM and Oracle Grid Control.
Grid Control also has some level of general ESM, but we’re planning on using it to monitor Oracle and then send events to ITM via SMTP.
Then we’ll have situation workspaces in the ITM portal which will contain Grid Control webpages within the portal.
So, why not use ITM for Databases? Where do we fall short against the domain specific tools from Oracle? How do we close the gap? Should we? Should we provide integrations with tools like Oracle GM or EM?
Is Oracle GM owned by the DBA group? Were they open to sharing information, events, etc.? What will you do with the information once you have it in ITM/TEC? How do you classify events from external sources once in ITM? Can you launch out to Oracle GM?
Doug
We use a lot quite a bit of OEM, but each DBA group has its own install, since they each set it up differently, and have different modules we cannot really handle it centrally. The even flow depends on how you set it up, so we really can’t bring it into the event management system without potentially flooding the global operations center. Its something we’ve thought about, but decided to leave alone.
I would actually prefer the use of something like I3, since you can build a global instance with global alerting that each group can manage their own set of systems and databases.
We also looked at Quest for tools like that, as well as Embarcadero, but they had didfferent approaches, which I wasn’t as keen on for a centralized product with distributed management by the DBA teams.
I have to believe that there is valuable information, events and metrics that can come from OEM, especially insight into how well large grid, RAC or highly available Oracle deployments are performing. Countless clients struggle with instrumenting these environments and knowing what’s online, active, standby, etc.
I wouldn’t be worried about flooding the ops guys. If you’re using OMNIbus you can easily implement event management scenarios so they only see what’s important while you offer the DBA groups their own consolidated event views.
I3 looks interesting. Wasn’t Symantec trying to offload this stuff?
I’m interested in finding the right balance of bridging the domain specific areas (DB, Middleware, Apps, Storage, Security, Network, etc.) with the centralized and consolidated area to create the ultimate Business Service Management (BSM) capabilities for our clients. FWIW, I don’t think we do a good enough job with our “core tools” to do this and must find out how to reach out into these domain areas for better insight and capabilities for operations support teams and BSM solutions.
Doug
First of all, Grid Control appears to be free with the Oracle license š
Second, Grid Control gives them centralized control and not just monitoring. so why install two agents, when one of them gives you monitoring and control and the other only one?
Third, the terminology in GC is familiar to them, so they don’t have to come and ask “what does situation X do/mean”.
We plan on giving it it’s own Universal Agent in ITM and then doing Launch in Context from ITM to GC
Robert
Hi Doug. At the risk of surprising you, I will agree that it is indeed interesting. š And yes, we keep adding to it, through internal development (working on the upcoming 11g) and technology acquisitions (recently Moniforce and e-TEST for example).
It’s not just for DBAs, even though I believe DB management is what Enterprise Manager started as (long before I joined). The part I work in, for example, is entirely focused on applications and middleware management.
The Oracle DB and the Oracle App Server come with a management console (DB Control and App Server Control respectively). Grid Control is the stand-alone product that can run all the different management packs. Go to http://www.oracle.com/technology/products/oem/index.html and click on the different areas (e.g. app mgmt, SOA mgmt, etc) to see the management packs for each area. There are also some plug-ins developed by third parties (e.g. an SAP plug-in developed by NimSoft).