A Look Back and a Look Forward – March 2008

The month of March involved my business trip to China to learn about and work with our top banking clients and consult with them on moving towards a business aligned, top down service management architecture across each of their rapidly growing IT environments. Business Service Management (BSM) is extremely immature in China the best that I can tell and China represents a significant opportunity for vendors to gain market share within IT environments that appear to be free from some of the complexities challenging similar companies in the USA. Postings were fewer this month, but I managed to fire off a few highlighted below.

Hot Posts for March

I continue in my never ending quest for helping the traditional “tools group” or TBSM administrator to get outside their comfort zone and work on something that can position TBSM as providing value in other ways. In Seven Steps to Become a BSM Super Hero I offer a simple way that the TBSM administrator can approach the broader IT organization and create a value added solution that can position the capabilities of TBSM differently.

One of the resounding thoughts throughout my time in China was around what I’m calling “China-Scale”. This is a rambling post on thoughts about what the industry must begin thinking about to prepare for “China-Scale” and the hyper-growth happening here. In a similar thread, all of the companies in China are frantically preparing for the Olympics. They are rushing to make IT investments and deployments to ensure that the image of China is protected at all costs this year. Will they be ready?

Tivoli Business Service Manager (TBSM) Posts

Everyone who purchases the TBSM product has visions of modeling services within their environments. Some never get there. Continuing the TBSM Design Patterns series, I introduce patterns related to modeling services, sub-services and functional areas within your environment.

On the To-Do List for April

When is a solution really a solution?
Summarizing the Opportunities in China
In Search of Transaction Management and Monitoring
What’s up with Batch Job Management?
DevCampTivoli Planning
The Next Generation of Business Service Management
Hey! You got your monitoring in my RIA!
More WYNTK on TBSM Design Patterns